April 2018
I've just purchased a new laptop after my last one dying after 7 years.
Tried to download the game with the disk to realise I have lost the second disk so had to start again online, it finally downloads and I think now is my chance to get engrossed in the game for me to get an error message.
Unable to start: Origin is currently not running. Please make sure that Origin is running before attempting to play the sims 4. (d3382ced:38:00000000:00000000)
Does anyone have any idea why this is coming up and how to fix it so I can just play the game?
ive read threads telling people to uninstall both origin and the game and try again but was wondering if anyone has actually any success with it?
April 2018
Hmm, See if this thread has the answer for you.