Re: Sims 4 won't launch 0e6d1221 1df4e8dc:8001000:00000000

by EA_Blueberry
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Sims 4 won't launch 0e6d1221 1df4e8dc:8001000:00000000

[ Edited ]
★★★ Novice

I get the error code 0e6d1221:1df4e8dc:8001000:00000000 When trying to launch the game and it says can't run sims 4 with the graphics card in the system? Yet I have the GTX 1070 so there should be no issue at all, I tried downloading Fifa 17 and it loaded, I have also updated the graphics card drivers to the latest ones.
I have just got a new system and whilst I redownloaded Sims 4 I did try to move the save files across but can't see that being the issue? I have tried a repair and a reinstall also but the problem persists any help appreciated.
Thanks

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Re: Sims 4 won't launch 0e6d1221 1df4e8dc:8001000:00000000

★★★★★ Expert

Hi @lllGrantylll

 

You must follow the steps in the solution found by by our Sims specialist @crinrict from this link  https://answers.ea.com/t5/Technical-Issues-PC/The-Sims-4-video-card-error/td-p/3461079


 

My Opinion is no more important or right than yours.I'm a gamer like you, trying to help you (i'm not an EA employee).

If you want to know us or/and come up with ideas to improve the Origin platform or/and talk about anything and many more besides,you could also visit the NEW section Origin General Discussion http://answers.ea.com/t5/General-Discussion/bd-p/origin-general-discussion-en

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Re: Sims 4 won't launch 0e6d1221 1df4e8dc:8001000:00000000

★★★ Newbie

not working windows 11

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Re: Sims 4 won't launch 0e6d1221 1df4e8dc:8001000:00000000

Community Manager
@hutoczky1982

I'll be closing this discussion since it's from 2017. Please post in The Sims 4 PC Technical Issues board if you still need assistance: https://answers.ea.com/t5/Technical-Issues-PC/bd-p/The-Sims-4
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