Sims 4 stuck on finalising after April 2020 patch

[rhiannelizaberh]

After the patch on 14th April 2020, my Sims 4 game in the origin platform is stuck on finalising and is grey’d out so I can’t press it. I have restarted my Mac several times. No custom content. 

[EA_Darko · Accepted solution]

Hey @rhiannelizaberh let's try resetting Origin on your Mac to see if it helps: https://help.ea.com/en-gb/help/origin/origin/how-to-reset-origin-on-mac/

Darko

[EA_Darko · Accepted solution]

Hey @rhiannelizaberh let's try resetting Origin on your Mac to see if it helps: https://help.ea.com/en-gb/help/origin/origin/how-to-reset-origin-on-mac/

Darko

[rhiannelizaberh]

Thanks! That worked