Re: Sims 4 randomly stopped working.

by yahel_1
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Original Post

Sims 4 randomly stopped working.

★ Novice

Hello, a few months ago Sims 4 just stopped working. It worked perfectly and now I can't get it past the Plumbob thing. I have tried repairing, re installing, running as admin, clean booting, disabling Origin, updating, and a few other things. I have previously contacted support, but I had to factory restore my computer and it solved the issue for a month. I have

 

Windows 7 Home Premium

Service Pack 1

HP Pavilion dv7 Notebook PC

AMD A8-3520M APU with Radeon HD Graphics 1.60 GHz

RAM  6 GB

64-bit

 

 

I'm not computer savvy, so forgive me if I've left anything out.

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Re: Sims 4 randomly stopped working.

[ Edited ]
★★★★★ Expert

drstabby93 i think you need to do this
-Disable Origin in game:
In Origin - Application settings - Origin in Game - disable Origin in game
-Origin Cloud Storage turn it off
Origin, settings, General

-updating your Origin client to the latest Beta version /top left Origin menu, Application Settings - General
Now restart Origin and make sure you are the administrator, run the setup file Origin with Admin rights.

Solved your question ? ...please hit Accept As Solution on the post they did so others know it worked or have the curtsy to say " Thanks, but it didn't work "

Retired champion.
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