Sims 4 payed strange and it didn`t show on buyed products. Help pls!

by danielmarian275
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Sims 4 payed strange and it didn`t show on buyed products. Help pls!

★★ Newbie

Hi! I bought with Revolut Sims 4 simple and Dine out and the Origin site takes me 5pounds very strange and no game didn`t show up. How can I solve this? Even I paid I want to play Frown

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Re: Sims 4 payed strange and it didn`t show on buyed products. Help pls!

Community Manager

Hey @danielmarian275 there isn't a whole lot that we can do on AHQ in relation to account and billing issues so with that in mind I would suggest that you speak with one of our phone or chat support advisers who will be able to advise you further. 

 

You can contact our live support at help.ea.com.  

 

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

 

Finally, you can choose to receive a callback or begin a chat.

 

Darko

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Message 2 of 2 (190 Views)

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Re: Sims 4 payed strange and it didn`t show on buyed products. Help pls!

Community Manager

Hey @danielmarian275 there isn't a whole lot that we can do on AHQ in relation to account and billing issues so with that in mind I would suggest that you speak with one of our phone or chat support advisers who will be able to advise you further. 

 

You can contact our live support at help.ea.com.  

 

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

 

Finally, you can choose to receive a callback or begin a chat.

 

Darko

Darko.png
Message 2 of 2 (191 Views)