February 2017
February 2017
I'm not sure, as you did not make any recurring purchases. Perhaps the statement you are referring to is not related to the Origin Store?
February 2017
February 2017 - last edited February 2017
A screenshot will not be necessary, but thank you for offering.
I double-checked your account purchase history and I can confirm that there aren't purchases containing recurring charges. In any case that additional problems do arise for an unknown reason, then I would like to leave you with a means to contact an Advisor as they will be able to make account & billing changes for you:
http://answers.ea.com/t5/Origin/How-to-contact-EA-Help/td-p/5650100
February 2017
@rosettos Many times the financial company that actually processes the transaction will do a test charge (sometimes multiple test charges) to see if the account exists and is in service. These charges usually disappear in 24 hours. I have only seen them on line and have never seen them in my mailed statement. Usually the charge is $1 but I have seen $.01 charges also.
February 2017
Thanks for bringing that up, I didn't think that was what these charges could be referring to.
Such charges are detailed in the following article:
http://help.ea.com/en/article/payment-pre-authorization-fee-on-credit-card-purchases/
February 2017
I'm currently having this problem as well. It consistently told me there was an error, they my cvc was invalid, so I retyped up everything a few times- Thinking I must have hit a wrong number with my long nails. I thought something was weird, maybe wrong with my card, so I looked at my bank account and I've been charged 1$ each time! I hope to heck they don't charge me ten times for one game due to a misunderstanding. I'm going to have to gosh darn my whole way through this website until I find a useful assistance number considering the one I tried earlier was shut down. Rotten Vegetables. Currently waiting on the call as well they're suppose to be doing. I'm pretty peeved.
(Tried to refrain from cussing as much as I wanted in a Creative way e .e" )
February 2017
February 2017 - last edited February 2017
February 2017
Not one bit, I sat on the phone with a really chill guy for an hour and a half after waiting on a representative to contact me both Via chat or call for two hours. Turns out when I went to the bank the dumb * at the counter screwed something up with my account so for two days in a row I've been trying to get a hold of them. But apparently my account must still work because ten one dollar charges went though, sooooo, what gives? Mr. Chill phone guy couldn't tell me, and I'm trying really hard to not be rude or mean about anything in any way- Just getting frustrated is all. Really. *. Frustrated.
It's probably all the bank though. Scrubs as they are.
----I gave up on not cussing. Completely Caved. *Groan
(Also, sorry for blowing up on this nonchalant forum would you call it? Still though, I'm really sorry x.x" )