Re: Sims 4 Play button is unclickable, game unlaunchable

by SantaFeAtBay
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Original Post

Sims 4 Play button is unclickable, game unlaunchable

★★★★★ Novice

Trying to launch Sims 4 through Origin. I have not played in a month or two. The "Play" button is in shadow, unclickable. An "Update Available" message appears below, but it is unclickable. I right click directly on the game in the My Games tray and select Update, but nothing happens. Game is unlaunchable Please help.

Message 1 of 6 (749 Views)

Re: Sims 4 Play button is unclickable, game unlaunchable

★ Apprentice

Exit Origin and then open it as an Admin and see if it's able to download.

Message 2 of 6 (746 Views)

Re: Sims 4 Play button is unclickable, game unlaunchable

★★★★★ Novice

Ok, but I have no idea what you just said Standard smile.

Message 3 of 6 (744 Views)

Re: Sims 4 Play button is unclickable, game unlaunchable

★ Apprentice

Exit Origin completely by clicking Origin -> Exit in the menu at the top.

Then right click on the Origin icon on your desktop (or wherever it is located) and choose "Run as Administrator"

Message 4 of 6 (742 Views)

Re: Sims 4 Play button is unclickable, game unlaunchable

★★★★★ Novice

Chat tech support had me > Repair Game > Update. Seems to be working now Standard smile. Thank you for the tip

Message 5 of 6 (727 Views)

Re: Sims 4 Play button is unclickable, game unlaunchable

★ Apprentice

Nice to hear it was fixed Standard smile

Message 6 of 6 (724 Views)