Sims 4 Outdoor Retreat Disappeared

[_mmcgrath26981_]

Hi,

I purchased the Sims 4 Outdoor Retreat expansion pack a few weeks ago, and all of a sudden it's completely dissapeared from my game. It was on my game the last time I played it which was roughly a week ago, but my game just updated and I've lost the camping grounds, furniture and clothing and I have no idea about how I'm supposed to get it back. Can anyone please help me?

Thanks, 
Matthew

[crinrict]

Does it not show up under i when you click on the game ? Maybe you just need to reinstall it.

[lauren_hayley]

It wont let you reinstall it though because it isn't under my games in origin.

[crinrict]

It should be on i on the base game. It's not a separate game

If it's not there, contact a game advisor for further help

Game advisors can be found through live chat or call-back

1. https://help.ea.com/en/contact-us/ 
2. Click on the orange NEXT button
3. Select a platform
4. Click on the orange NEXT button
5. Select a topic and describe your problem in a few words
6. Click on the orange NEXT button
7. Click Chat Now to chat with a Game Advisor or leave your phone number for a call-back
   

In Details here: How to contact a Game Advisor using the new EA Help page