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Betreff: Sims 4: Island Living Pre-order mess up

by Holger1405
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Sims 4: Island Living Pre-order mess up

★★★ Newbie

Product: The Sims 4
Platform:PC
I want to talk about something you don't mention above:
How accessible is the current experience? It's overall fine
Summarize what in the product is difficult to use. I recently pre-order the Sims 4: Island Living dlc. Great right? Well here is where it goes wrong for me. I was using my cousins account for the discount he has. I ordered it and it ended up being order on his account by mistake. I forgot to gift it to my account. How can I fix this? Can I transfer it over to my account by any chance? Or can I get a refund? There's no point to pay for it again. It's already expensive as it is.
How is this making it more difficult? .
How can we reproduce this experience? .

I would like to get it transferred to my account and not on his. 

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Betreff: Sims 4: Island Living Pre-order mess up

[ Edited ]

@SweetSimmer529 

 

I moved your post to the EA - General questions board.

 

Here is a help article about the EA Great Games Guarantee

https://help.ea.com/en-us/help/account/returns-and-cancellations/

 

You can request a refund over this EA help side: https://help.ea.com/en/refund/

You can see the status of your refund in your Order History.

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This is a players helping players forum, I don't work for EA.
Dies ist ein Spieler helfen Spielern Forum, ich arbeite nicht für EA.

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Death closes all: but something ere the end, Some work of noble note, may yet be done, Not unbecoming men that strove with Gods.
Ulysses - Alfred, Lord Tennyson

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Highlighted

Betreff: Sims 4: Island Living Pre-order mess up

[ Edited ]

@SweetSimmer529 

 

I moved your post to the EA - General questions board.

 

Here is a help article about the EA Great Games Guarantee

https://help.ea.com/en-us/help/account/returns-and-cancellations/

 

You can request a refund over this EA help side: https://help.ea.com/en/refund/

You can see the status of your refund in your Order History.

+++++++++++++++++++++++++++++++++++++++++++++++++++++

This is a players helping players forum, I don't work for EA.
Dies ist ein Spieler helfen Spielern Forum, ich arbeite nicht für EA.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Death closes all: but something ere the end, Some work of noble note, may yet be done, Not unbecoming men that strove with Gods.
Ulysses - Alfred, Lord Tennyson
Message 2 of 2 (174 Views)
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