November 2016 - last edited November 2016 by EA_Tom
I pre-ordered The Sims 4 city living expansion pack and every time i go and click "download" an error message pops up and says "We're sorry, Orgin was unable to download your game. Please check your internet connection or try again later." I have tried a clean boot, repairing my game, uninstalling orgin and reinstalling it, i've checked my internet 5 times and reset my router and i've even tried signing out. I really don't know what to do at this point. It's been like this for twelve hours.
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November 2016 - last edited November 2016
We've identified three reasons as to why you are unable to download or install City living:
Please do let me know if have any further questions.
I pre-ordered the Sims 4 City Life.
It was supposed to be ready to play today which
is Halloween. Part of it loaded on my Sims 4, but
the part where I can play the City won\t download.
My Origin is up to date, and I restarted my computer
and it still has not loaded. Hope you can help.
I tried also no download button but product says unlocked..Maybe Midnight of the 31st you can download..
I am guessing we can not download the rest of City Life until mid night or later. I am in Texas so my Mid night might differ from other's. I do not work for E.A just trying to help.