November 2016
Yah, I have that problem too. Does anyone know how to fix it???
November 2016
I had the same problem, I'm not really sure whats going on with the DLC, but I read that on Nov 1 it'll be coming out offically. I'm not really sure but I tried downlaoding the DLC also :/ Last night I was waiting but I got nothing. I think it's the problem with EA.
November 2016
I have the exact same problem, this really needs to be fixed.
November 2016
Hey guys I was able to get it downloading. Go and review your recent purchases. Next to City Living does it say "processing"? If so, cancel the order and buy it again. I did that and I was able to get it to start downloading.
November 2016
Yeah mine seems to be stuck on "Preparing" as well. Tried it through the game library and store page to download, but both just hang up there.
November 2016
Buy it again? Im broke currently.. LOL
November 2016
Ended up just uninstalling Origin and redownloading it and it seemed to fix the stuck at "Preparing" issue I was having. May not fix the others folks have had (mine never stated it couldn't download, just never got passed preparing), but might give it a shot if you haven't already.
November 2016
I canceled my order then put all of the info in again and it worked!! It's downloading right now and I'm so excited!!
November 2016
Well, what happened is that, there was a problem with my order because when I pre-ordered the expansion pack, I had to cancel my debt card due to fraudulent issues and the transaction was cancelled and now, it only shows me to download the game, even though I didn't fully purchase it, but attempted to do so. Now do I buy it again or what when this happens?
November 2016
Yes! This works, It worked for me!! Thank you