April 2016
Solved! Go to Solution.
April 2016
Is this the first time you are trying to install the game? If it is not, then you shouldn't need to redeem the code again. If you install Origin client and log in with the account you originally redeemed the code under the game should show up in the client. If the game does not show up, double check the email address you are using to log in to make sure you are not logging in with the wrong account.
Let us know how you get on!
April 2016
Is this the first time you are trying to install the game? If it is not, then you shouldn't need to redeem the code again. If you install Origin client and log in with the account you originally redeemed the code under the game should show up in the client. If the game does not show up, double check the email address you are using to log in to make sure you are not logging in with the wrong account.
Let us know how you get on!