Sims 3 Game [ Edited ]

[snobbybrit66]

My ID is: 

[CM Edit: Removed personal information]

So my problem is that my sims 3 Game keeps saying Download Failed it says 'An unexpected installation error has occurred. First, try restarting your computer. If that doesn’t resolve the issue "you can take the following steps:
1) Temporarily disable your virus scanner/firewall
2) Run the Origin Client in administrator mode
3) Reboot your Machine and try installing again

Error: 327682:0".  I Did everything on the following rules I even re-installed origin but still the same thing what can I do?

[puzzlezaddict · Accepted solution]

@snobbybrit66  Your operating system, OS X Catalina, is 64-bit only, meaning it doesn't run any 32-bit apps.  Sims 3 is 32-bit, so it won't run on your computer.  There's no way around this problem.  But EA has announced a 64-bit-compatible version of Sims 3 for Mac, to be released some time in early 2020.  Here's the post:

https://answers.ea.com/t5/Technical-Issues-Mac/An-announcement-for-The-Sims-3-players-on-Mac/td-p/82...

In the mean time, the only thing you can do is play on another computer, one that doesn't run Catalina.  If you just bought Sims 3 in the last two weeks, and you don't want to wait for the new version, you can request a refund as well.

https://help.ea.com/en-us/help/account/returns-and-cancellations/

[puzzlezaddict]

@snobbybrit66  Does your computer run Windows or macOS, and which version?

[snobbybrit66]

My Computer runs on MacOs

[puzzlezaddict]

@snobbybrit66  Which version of macOS?

[snobbybrit66]

The macOs Version that I have is a 10.15.1 MacBook Air

[puzzlezaddict · Accepted solution]

@snobbybrit66  Your operating system, OS X Catalina, is 64-bit only, meaning it doesn't run any 32-bit apps.  Sims 3 is 32-bit, so it won't run on your computer.  There's no way around this problem.  But EA has announced a 64-bit-compatible version of Sims 3 for Mac, to be released some time in early 2020.  Here's the post:

https://answers.ea.com/t5/Technical-Issues-Mac/An-announcement-for-The-Sims-3-players-on-Mac/td-p/82...

In the mean time, the only thing you can do is play on another computer, one that doesn't run Catalina.  If you just bought Sims 3 in the last two weeks, and you don't want to wait for the new version, you can request a refund as well.

https://help.ea.com/en-us/help/account/returns-and-cancellations/

[snobbybrit66]

 Thank you so much for your help