Re: Security code not sending to my email

by flyinghorse101
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Original Post

Security code not sending to my email

★ Novice

So, I tried changing my display name but it turns out that I need a security code that was meant to be sent to my email address. Despite the countless times I resend the security code, it has never arrived in my email address. I can't apply a 2FA either since this kinda "locks" me out from modifying my information.

 

Any thoughts?

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Re: Security code not sending to my email

★★★ Expert
@mythicfad3 When you do not have access or the messages aren't coming through then unfortunately you can only solve this to speak with Support.

They can be contacted through this link https://help.ea.com/en/contact-us/ and should be able to help you with this particular issue.

Message 2 of 2 (174 Views)