Reset password with no access to old email?

[senasinner]

I have an EA/Origins account that's tied to an email I haven't used in years. I tried recovering the email through Google, but I just don't remember my password and the password reset function isn't working for me.

As a result, I'm trying to reset my EA password, but it's sending the reverification to an email address I no longer have access to.

Anyone have any suggestions? Can I contact EA to have them reset my password if I provide sufficient ID or something? Or can I just link my gamertag to a new email/new account?

Pretty frustrated, open to suggestions. 

Thanks!

[EA_Darko · Accepted solution]

We cannot help with account-based issues @senasinner and @satansspeedo so you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

You can contact our live support at help.ea.com.  

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to receive a callback or begin a chat.

Darko

[satansspeedo]

I have been trying to fix this exact issue for four days now, it seems hopeless.... They are pretty  much just flipping us the bird and telling us its to protect us. total bull *

[EA_Darko · Accepted solution]

We cannot help with account-based issues @senasinner and @satansspeedo so you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

You can contact our live support at help.ea.com.  

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to receive a callback or begin a chat.

Darko

[sparkre3]

so annoying now cant get rewards from links to twitch and stuff like that