Reset code generator [ Edited ]

[SYNTEX4]

Hi,

I have reset my mobile phone and now I can't login to my account because I can't generate codes.

What do I have to do?

It is another account.

Best regards

Robin

[EA_David · Accepted solution]

@SYNTEX4 In that case please contact support. They can remove the old authenticator and help to add a new one to your new phone. 

http://help.ea.com/en/article/contact-ea-help/

If you're not in the US, be sure to click the flag icon in the top right of the page to change the region.

Thanks. 

[EA_David · Accepted solution]

@SYNTEX4 In that case please contact support. They can remove the old authenticator and help to add a new one to your new phone. 

http://help.ea.com/en/article/contact-ea-help/

If you're not in the US, be sure to click the flag icon in the top right of the page to change the region.

Thanks.