Refund

by itzahmitah
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Original Post

Accepted Solution

Refund

★★★ Newbie

i just bought bad company 2 in the sale for 5 euros.

I also bought the vitnam expention for bad company 2 in sale for 5 euros

 

but then I found out that the game updater is broken. I cant play the multiplayer.

I woud like a refund please, im not happy about this.

 

I woud like my money back on my bank account.

don't put it on my origin.

 

Message 1 of 2 (144 Views)

Accepted Solution

Re: Refund

EA DICE Team

@itzahmitah

 

If you would like a refund then please contact our EA Advisors via EA Help:

 

Start with selecting your country of residence to setup your contact. If your country isn't listed you should select either United States or United Kingdom.

Country.PNG

 

Now follow the numbered steps as shown in the picture. If you are unable to login you will also be able to create an anonymous case at this point.

Login.PNG


 

 

  • The final page doesn't load? press F5 on your keyboard to reload the page or try another browser.
  • You get no contact options? you are most likely trying to contact the selected channel outside of operating hours.
  • Your country has no phone number? use a voIP program such as Skype to contact our UK channel via +44 203 0141818.

 

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Message 2 of 2 (151 Views)

All Replies

Re: Refund

EA DICE Team

@itzahmitah

 

If you would like a refund then please contact our EA Advisors via EA Help:

 

Start with selecting your country of residence to setup your contact. If your country isn't listed you should select either United States or United Kingdom.

Country.PNG

 

Now follow the numbered steps as shown in the picture. If you are unable to login you will also be able to create an anonymous case at this point.

Login.PNG


 

 

  • The final page doesn't load? press F5 on your keyboard to reload the page or try another browser.
  • You get no contact options? you are most likely trying to contact the selected channel outside of operating hours.
  • Your country has no phone number? use a voIP program such as Skype to contact our UK channel via +44 203 0141818.

 

Message 2 of 2 (152 Views)