June 2014
So i reddemed a product code for the sims 3 and the sims 3 pets, it accepted it but will not show up in "my games" so i cant downkoad it and play and i spent 20$ on the games.
Solved! Go to Solution.
December 2015
My problem was basically the same but with the Sims 4 package, and I waited three days after redeeming the code for any content to appear and it didn't. However, this is going to sound stupid but check that you actually bought the game, and not an expansion pack that just implies that the game is included, because it's not. Check over the box and if it says in little writing somewhere " Requires the Sims 3/4 to play... ", then you just need to buy the game.
If that doesn't work then just call them on the number in the manual in the box (recommended) or email via the website.
I do not work for EA and this is only my personal solution
Please do not contact me or SPAM me
I hope I have helped you
June 2014
do you have origin downloaded to your computer and this is where you don't see the games in your my game tab try log out of orign and log back in to get the games to refresh/reload
June 2014
June 2014
1st make sure you are logged into the account on which the game/s were registered the email and password you used for the account
also chck the hidden games just incase for some silly reason they may be there and unhide them
The Game does not show up in Origin to download
December 2015
My problem was basically the same but with the Sims 4 package, and I waited three days after redeeming the code for any content to appear and it didn't. However, this is going to sound stupid but check that you actually bought the game, and not an expansion pack that just implies that the game is included, because it's not. Check over the box and if it says in little writing somewhere " Requires the Sims 3/4 to play... ", then you just need to buy the game.
If that doesn't work then just call them on the number in the manual in the box (recommended) or email via the website.
I do not work for EA and this is only my personal solution
Please do not contact me or SPAM me
I hope I have helped you
June 2017
June 2017
June 2017
July 2017
Let's not reply to old thread :-)
If you have a questions, try to find a similar new thread, or ask a new question.
Thanks!