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Recurring payments??

by amberwave12
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Recurring payments??

★★★★ Novice
I bought the sims 4 and a couple of the stuff packs but on my bank account it shows that it's a recurring payment??? I was not aware that I had to keep paying to play and this really concerns me.
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Re: Recurring payments??

Community Manager

@amberwave12 What does it say? Game purchases shouldn't be recurring, as you say. Some services such as Origin Access or a SWTOR subscription will be recurring, but these aren't regular/Sims game purchases. 

 

I can't see anything like that on this end, though, so I expect/hope this is just some sort of categorization error. 


If you're still concerned you can contact support for more info, but I don't think it'd be necessary.

 

http://help.ea.com/en/article/contact-ea-help/

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Message 2 of 5 (934 Views)

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Re: Recurring payments??

Community Manager

@amberwave12 What does it say? Game purchases shouldn't be recurring, as you say. Some services such as Origin Access or a SWTOR subscription will be recurring, but these aren't regular/Sims game purchases. 

 

I can't see anything like that on this end, though, so I expect/hope this is just some sort of categorization error. 


If you're still concerned you can contact support for more info, but I don't think it'd be necessary.

 

http://help.ea.com/en/article/contact-ea-help/

Message 2 of 5 (935 Views)

Re: Recurring payments??

★★★★ Newbie

@EA_David I bought origin access for 1 year and I get payments over and over for 35 dollars is this normal??

 

Message 3 of 5 (426 Views)

Re: Recurring payments??

[ Edited ]

@HeroHassett

 

See if you can chat to a game advisor onliine , selecting origin as the product

 

See this link

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Message 4 of 5 (417 Views)

Re: Recurring payments??

★★★★ Newbie

Sp O realized it was just my bank account charging me for overdraft so its fine just saw it wrong Standard smile

Message 5 of 5 (379 Views)

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