October 2020
here is all info about Child Account.
https://help.ea.com/en-us/help/account/set-up-child-ea-account/
if you need help from support,
https://help.ea.com/en/
or if you are on Twitter.
https://twitter.com/EAHelp.
or if you are on Facebook.
https://www.facebook.com/EAHelpHub