Purchase Problem

[xOberynMartelx]

Hi i tried to buy Tomb Raider Survival Edition, and it gave me and error on my payment process. So i tried it again and it worked fine. But now when i look at Order History, it shows 2 orders for the same game in Processing. Can you cancel one and stop the payment for it please.

[kanedoggy]

I purcahsed 2 plants vs zombies GW by mistake, but if I wanted to KEEP the game for other computer, HOW can a USE THE OTHER GAME????

[rumbutter]

contact CS for refunds on the double purchase

if in the event you need to contact CS

1.https://help.ea.com/en/contact-us/
2.Click on the orange NEXT button
3.Select a platform
4.Click on the orange NEXT button
5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
7.Click Chat Now to chat with a Game Advisor


guide on how to contact CS

http://answers.ea.com/t5/Beta-Archive/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/...

[rumbutter]

---

@kanedoggy wrote:

I purcahsed 2 plants vs zombies GW by mistake, but if I wanted to KEEP the game for other computer, HOW can a USE THE OTHER GAME????

---

download origin to the other computer log in with your email/password download the game from your my games tab

edit to add you should see also about a refund on the double purchase