March 2020
I've purchased a Sims 4 code on G2A a couple hours ago. I opened the Origin website to redeem my code, and it told me to install Origin (which I didn't have before.)
Now I had some issues with Origin starting up. I finally managed to fix that after a while. However after restarting my computer and opening Origin to redeem my code, it said that the code was already redeemed. I'm pissed cause I spent my saved up money on it? I can't afford another code yet... Will the Game show up in my library? Since it's on the same account?
Solved! Go to Solution.
March 2020
Hi @klawnderr,
Let's see if we can help that game show up for you.
Could you try these steps and let us know how you get on?
Thanks,
- EA_Lanna
*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
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Please only DM me if I've asked you to, or in the case of highly sensitive content. General questions/issues/topics are best shared on the forum where others can take part/benefit from the responses/solutions/workarounds
March 2020
Hi @klawnderr,
Let's see if we can help that game show up for you.
Could you try these steps and let us know how you get on?
Thanks,
- EA_Lanna
*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.
Please only DM me if I've asked you to, or in the case of highly sensitive content. General questions/issues/topics are best shared on the forum where others can take part/benefit from the responses/solutions/workarounds