Problem with account

by Kasparnx
Reply

Original Post

Accepted Solution

Problem with account

★ Novice

Hi all, I need support abt my origin account. Some days ago I tried to log in my account but it says "wrong password", my friends said that they dont have me in friends. This all shows that I lost my account. I had to register again, but my all games r lost !

Can someone help me with that?

Greetings

Message 1 of 5 (160 Views)

Accepted Solution

Re: Problem with account

Community Manager

Is there any chance of a mixup with your login email? Try any alternate logins that you might use.


If you're still having no luck, try contacting support, they can help you get your account straightened out: https://help.ea.com/article/welcome-to-the-new-and-improved-ea-help-center#contact

David.png
Stay and Play.png

View in thread

Message 2 of 5 (160 Views)

All Replies

Re: Problem with account

Community Manager

Is there any chance of a mixup with your login email? Try any alternate logins that you might use.


If you're still having no luck, try contacting support, they can help you get your account straightened out: https://help.ea.com/article/welcome-to-the-new-and-improved-ea-help-center#contact

David.png
Stay and Play.png
Message 2 of 5 (161 Views)

Re: Problem with account

★ Novice

I tried to contact to EA, but this "contact" is not responding. Has anybody know another way?

Message 3 of 5 (146 Views)

Re: Problem with account

★★★★★ Expert

You probably tried using a sample image that was ABOUT what you find at the end of a Help Article, but you were too impatient to do what the article described, because there is a working "Contact Us" button just where it is supposed to be, at the very end! 

 

 

Message 4 of 5 (138 Views)

Re: Problem with account

★ Novice

I clicked contact us and waited, but that was not respond ...

Message 5 of 5 (134 Views)