Please cancel my order # 13363800819 and do not charge my credit card. Thank you. Patricia Laster

[patscatfreckles]

I simply want to cancel my order # 13363800819 for "Sims 3 Deluxe".  I've contacted live chat, this service, and tried many other ways to get help but nothing that is suggested works.  Origin will NOT download and, without Origin, I can not download "Sims 3 Deluxe" for which I've been charged $59.??.  The game is useless to me and I do not want it.

This is way too frustrating.  Please just cancel the order and do not "refer" me to another source.  Thank you, Patricia Laster