Password accepted online, not in application

by jaymiex89
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Password accepted online, not in application

★★★★★ Novice

I’m a dumbo & forgot my password, but after going through the authentication & changing it, I cannot log into the Origin desktop application.  I’ve tried several times - new password after new password - but none of them work in the desktop application, so I can’t access the Gallery in The Sims 4 and I’m going insane!

 

How do I get a password that will actually WORK both online and in the app?

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Accepted Solution

Re: Password accepted online, not in application

Hero (Retired)

@jaymiex89

 

This confidential question goes to EA Help. Passwords are personal info. We can't operate with personal info here.

 


 




Fasten your seatbelts, drive responsible and follow AHQ rules.


Если вы проживаете в Крыму, ознакомьтесь со специальной темой.


Я не являюсь сотрудником Electronic Arts/I am not EA employee.

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Message 2 of 2 (192 Views)

All Replies

Re: Password accepted online, not in application

Hero (Retired)

@jaymiex89

 

This confidential question goes to EA Help. Passwords are personal info. We can't operate with personal info here.

 


 




Fasten your seatbelts, drive responsible and follow AHQ rules.


Если вы проживаете в Крыму, ознакомьтесь со специальной темой.


Я не являюсь сотрудником Electronic Arts/I am not EA employee.

Message 2 of 2 (193 Views)