Password Reset Window Dissapearing

by cransdell24
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Original Post

Accepted Solution

Password Reset Window Dissapearing

★★★ Newbie

I received an email that some one suspicious logged into my account so I try to reset my password but whenever I click on the reset button the window pops up for a split second then disappears. Does anyone know how to fix this?

Message 1 of 2 (272 Views)

Accepted Solution

Re: Password Reset Window Dissapearing

Community Manager

Hey @cransdell24 if you are unable to reset your password and worried about someone having access to your account then the best thing to do is to speak with one of our phone or chat support advisers who will be able to advise you further. 

 

You can contact our live support at help.ea.com.  

 

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

 

Finally, you can choose to receive a callback or begin a chat.

 

Darko

Darko.png

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Message 2 of 2 (235 Views)

All Replies

Re: Password Reset Window Dissapearing

Community Manager

Hey @cransdell24 if you are unable to reset your password and worried about someone having access to your account then the best thing to do is to speak with one of our phone or chat support advisers who will be able to advise you further. 

 

You can contact our live support at help.ea.com.  

 

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

 

Finally, you can choose to receive a callback or begin a chat.

 

Darko

Darko.png
Message 2 of 2 (236 Views)