OriginThinSetup.exe do nothing... [ Edited ]

[diaboliq7]

I can not install OriginThinSetup.exe.
Double click, and... nothing happen.

What I have done:
- new computer, from the box
- install all system updates (Win 10 Home)
- install newest nVidia drivers
- there is only one system account - admin
- firewall and antivirus are disabled
- run ccleaner and clean any suggestion
- no problems with directx (dxdiag as attachment)
- OriginThinSetup.exe downloaded from https://www.origin.com/en-us/download
- check System File Checker - run "sfc /scannow" (in console as admin) - no problems
- try clean boot (safe mode) descripted here - https://help.ea.com/en/help/faq/how-to-clean-boot-your-pc/
- try every UAC setting
- try to launch in compability mode
- try to change security in file properties, but there is full access
- no proxy (https://answers.ea.com/t5/Technical-Issues/Origin-won-t-install/td-p/3400515/page/4)
- install visualc++ (x64 and x84 version - find in some forum, but now i can't find link right now)
- even try this - copy Origin folder (describet here https://answers.ea.com/t5/Technical-Issues/Can-t-install-Origin/m-p/3382353), but there are problems with msvcp100.dll and msvcr100.dll)

OriginThinSetup.exe always run as admin and.... after run in TaskManager OriginThinSetup appear for 2-3 seconds and.... its over, nothing else happen.

Please, don't tell me "Uninstall Origin" (like many answers in forum) because I've never had installed it. :-)

I've read all topics about installing origin and didn't find any solution.

Why only one working solution descripted by EzardGames was deleted by EA!!!

Related topic without working solution (for me) - as you can see a lot of useres have problems:
https://answers.ea.com/t5/Technical-Issues/OriginThinSetup-exe-will-not-run/td-p/3224305
https://answers.ea.com/t5/Technical-Issues/OriginThinSetup-exe-running-in-processes-but-nothing-show...
https://answers.ea.com/t5/Technical-Issues/Origin-won-t-install/td-p/3400515
https://answers.ea.com/t5/Technical-Issues/Origin-Won-t-Install/td-p/5566272
https://answers.ea.com/t5/Technical-Issues/Can-t-install-Origin/td-p/5427411
https://answers.ea.com/t5/Technical-Issues/Can-t-install-Origin/m-p/3382353
https://answers.ea.com/t5/Technical-Issues/Can-t-install-Origin/td-p/3381673

Sorry, if I've made errors in description, but english isn't my native language.

[diaboliq7 · Accepted solution]

Ok, everyone....
Full installer (link from @holger1405) not helped but....

I create new admin account on my computer and.... taadaamm.... it helped.

Strange, because my accout was admin.
It wasn't problem for me, because I didn't have any other soft, but for someone else....

[yahel_1]

Hi @diaboliq7

-clear Origin cache https://help.ea.com/en-us/help/origin/origin/origin-my-games-list-is-blank/

-delete temp files: open the Start Menu and type %temp%  in the Search field  or click in the Run option in the Start Menu and type %temp% in the Run field.Press Enter and a Temp folder should open. You can delete all files found in this folder, and if any files are in use, they can be skipped.

--go to: C:\Program Files (x86)\Origin  -> here delete this folder Origin (very important)

-restart your machine

-perform a Clean Boot https://help.ea.com/en-us/help/FAQ/how-to-clean-boot-your-pc/

-install Origin https://www.origin.com/en-ie/download

-run the setup file Origin with Admin rights  http://help.ea.com/en/article/how-do-i-run-a-program-or-a-game-as-an-administrator/#2

---

My Opinion is no more important or right than yours.I'm a gamer like you, trying to help you (i'm not an EA employee).

If you want to know us or/and come up with ideas to improve the Origin platform or/and talk about anything and many more besides,you could also visit the NEW section Origin General Discussion http://answers.ea.com/t5/General-Discussion/bd-p/origin-general-discussion-en

[diaboliq7]

Ok, I'll try as soon as my daughter will back form vacation (its her comp)

But...
I didn't have "C:\Program Files (x86)\Origin" folder because I've never had Origin soft on this maschine (only try manualy copy - try this idea: https://answers.ea.com/t5/Technical-Issues/Can-t-install-Origin/m-p/3382353, and deleted after unsuccessfully execute)
And I've tried Clean Boot without success.

Any new idea in your post is manually clean %temp% folder, but I think ccleaner done this.

[diaboliq7]

yahel_1 - your solution not solved my problems.

I bought CD. I installed it, Origin installed without problems (in control panel described as 9.4.11.2806 version).
From runnig Origin I want to run Sims 4 and now I have d3382ced:984c6a38:00000000:00000000 error.

EA: YOUR SOFT IS A *!

When I want reinstall Origin I still have the same problem like in first post.

(and why this topis is marked as Solved?).

[holger1405]

@diaboliq7

---

@diaboliq7 wrote:

yahel_1 - your solution not solved my problems.

I bought CD. I installed it, Origin installed without problems (in control panel described as 9.4.11.2806 version).
From runnig Origin I want to run Sims 4 and now I have d3382ced:984c6a38:00000000:00000000 error.

EA: YOUR SOFT IS A *!

---

9.4.11.2806 is a way outdated version of Origin, 10.5.22.1331 - 0 is the current stable release.

• Go here and download this installer. (It is the full installer, not the thin version)
• reboot your machine.
• Run the "OriginSetup.exe" as an Administrator (right click the "OriginSetup.exe" > Run a an Administrator.)
• reboot > test.

If that also don't helps go to your "C:\Users\HR\AppData\Local\Origin\ThinSetup" folder and copy the "ThinSetup_Log.txt" to your desktop.

(To do so press the Windows key and "R" at the same time > copy and past "C:\Users\HR\AppData\Local\Origin\ThinSetup" (without the quotes) in the new window and hit ENTER.)

Also create a DxDiag in text file format and post it and the "ThinSetup_Log.txt" with your next reply. You can do that  with the "Browse" button at the bottom right corner of the reply window.

[diaboliq7]

Thanks Holger1405.
I'll do whatever you want :-)
But I can do this only at weekends.

New hope :-)

[diaboliq7 · Accepted solution]

Ok, everyone....
Full installer (link from @holger1405) not helped but....

I create new admin account on my computer and.... taadaamm.... it helped.

Strange, because my accout was admin.
It wasn't problem for me, because I didn't have any other soft, but for someone else....

[holger1405]

@diaboliq7

Good to hear, your original account got corrupted somehow.

Have fun gaming.

[t0ff3l]

I had the same strange error. Disabling antivirus programs helped me. But I don't understand why antivirus is blocking origin. EA doesnt look right to me.

[holger1405]

@t0ff3l 

It happened because your Anti-Virus is overprotective.