Re: Origin wont start

by ikR3kz
Reply

Original Post

Accepted Solution

Origin wont start

[ Edited ]
★★★ Novice

Hello,

 

I'm posting here after YEAR OF SEARCH ON THE INTERNET I CANT EVEN FIND A SINGLE SOLUTION.

 

So my Origin.exe wont start even if i click on it 1 million time, 

 

i cant play the games i bought, so what EA can do for me ?

 

THANKS

 

PS : I've already done it : 

 

Je vous remercie d'avoir contacté EA.

C'est toujours Cristina du Service Client EA™, avec qui vous avez essayé de résoudre votre souci.

Suite à notre conversation je vous ai informé qu'il faut suivre ces manipulations :


1.Configurez un profil de jeu pour la carte graphique : http://help.ea.com/fr/article/setting-up-a-graphics-card-gaming-profile/

2. Si le jeu a déjà fonctionné, mais sans rien changer vous n'arrivez plus à jouer, effectuez une restauration système 

3. Assurez-vous que le logiciel Origin est à jour : Origin- Aide- A propos : vérifiez si les premières 3 chiffres de Version correspondent à la dernière mise à jour d'Origin que vous trouvez ici : https://www.origin.com/en-ie/release-notes

4. Lancez le jeu en mode fenêtre : https://help.ea.com/fr/article/black-screens-crashing-or-freezing-in-sims-3-try-windowed-mode/

5. Vérifiez si vos autres logiciels pourraient provoquer des conflits avec Origin : http://help.ea.com/fr/article/programs-that-may-cause-conflicts-with-origin/

6. Vérifiez si votre ordinateur est à jour :

Windows : http://windows.microsoft.com/fr-fr/windows/windows-update

Téléchargez et installez la dernière version DirectX : http://www.microsoft.com/en-us/download/details.aspx?id=8109

Téléchargez et installez la dernière version Microsoft .NET Framework

http://www.microsoft.com/fr-fr/download/details.aspx?id=17718
https://www.microsoft.com/fr-fr/download/details.aspx?id=30653

Téléchargez et installez les dernières mises à jour de Visual C++ : https://support.microsoft.com/fr-fr/kb/2977003

Mettez à jour les pilotes de votre ordinateur : http://help.ea.com/fr/article/finding-devices-and-updating-drivers/

Mettez à jour aussi les pilotes de votre carte réseau

7. Réparez le jeu : http://help.ea.com/fr/article/i-cannot-load-my-game-from-origin-or-i-am-having-issues-in-game/ et mettez-le à jour.
8. Débranchez tous les périphériques USB (sauf la souris et le clavier)
9. Désactivez le Contrôle de compte d’utilisateur :
http://windows.microsoft.com/fr-fr/windows/turn-user-account-control-on-off#1TC=windows-7
10. Désactivez Origin en jeu : Bouton Origin -> Paramètres d'application -> Onglet EN JEU -> décochez la case ACTIVER ORIGIN EN JEU
11.Exécutez Origin et le jeu en tant qu'administrateur : http://help.ea.com/fr/article/how-do-i-run-a-program-or-a-game-as-an-administrator/
12. Désactivez temporairement le pare-feu et l'antivirus
13. Créez un nouveau compte administrateur : http://help.ea.com/fr/article/how-to-create-a-new-admin-account/
14 Démarrez en mode minimal : https://support.microsoft.com/fr-fr/kb/929135
Si après avoir effectué ces manipulations le souci persiste, je vous prie de joindre un fichier msinfo http://help.ea.com/fr/article/how-to-find-and-attach-your-msinfo/ et de nous recontacter.
Message 1 of 14 (2,142 Views)

Accepted Solution

Re: Origin wont start

[ Edited ]
Hero (Retired)

- close/disable any vpn soft like ur cyberghost

- close/disable Avira antivirus

- close/disable nvidia experience

- download this and run/install as Admin

- close Origin

- go to folder c:\ProgramData\Origin\Logs\ delete all content, run Origin as Admin, wait when it disappear or close it, then give to us logs from that folder such as Bootstrapper_Log.txt, Client_Log.txt, OriginClientService_Log.txt

- when we try analyze logs, u try run Origin as Admin under a clean boot

View in thread

Message 8 of 14 (2,238 Views)

All Replies

Re: Origin wont start

Hero (Retired)

Hello.
If nothing helped, try use my script for clean of Origin data and reinstall it. Download it, delete .txt in name and run it as Admin.

Message 2 of 14 (2,103 Views)

Re: Origin wont start

★★★ Novice

Hi,

 

thanks for your script but it doesnt work... Frown

Message 3 of 14 (2,084 Views)

Re: Origin wont start

[ Edited ]
★★★★ Guide

Clear the Origin cache File could be corrupted and causing origin not to start 

  1. Open the Start menu.
  2. Type "view hidden files and folders" into the search bar.
  3. Press Enter to open the View tab of your Folder Options.
  4. Open the Hidden Files and folders menu within the Files and Folders menu.
  5. Click Show hidden files, folders, and drives.
  6. C:\ProgramData\Origin — Everything except for the following sub directory: DO NOT DELETE: C:\ProgramData\Origin\LocalContent
  7. Origin folder in C:\Users\<username>\AppData\Local\
  8. Origin folder in C:\Users\ <username> \AppData\Roaming\

If That doesn't work contact EA customer support for assistants 

Message 4 of 14 (2,079 Views)

Re: Origin wont start

★★★ Novice

Its doesnt work... thanks...........................

Message 5 of 14 (2,066 Views)

Re: Origin wont start

Hero (Retired)

any screenshots of error?

give to us dxdiag log (attach the txt file)

also run commandline as Admin and enter a commands:

set > c:\list.txt

tasklist /v >> c:\list.txt

 

and attach list.txt file from root of C: drive

 

Message 6 of 14 (2,061 Views)

Re: Origin wont start

[ Edited ]
★★★ Novice

Thanks for your help.

 

First here is the bug : https://www.youtube.com/watch?v=xZr14yea9U8&feature=youtu.be

 

Here is the DxDiag : 

 

Spoiler
------------------
System Information
------------------
Time of this report: 8/20/2016, 18:25:13
Machine name: JO-PC
Operating System: Windows 7 Édition Familiale Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr.160516-0600)
Language: French (Regional Setting: French)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: H97-HD3
BIOS: BIOS Date: 06/26/14 13:13:44 Ver: 04.06.05
Processor: Intel(R) Core(TM) i5-4690 CPU @ 3.50GHz (4 CPUs), ~3.5GHz
Memory: 8192MB RAM
Available OS Memory: 8058MB RAM
Page File: 4551MB used, 11561MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Display Tab 2: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Sound Tab 4: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: NVIDIA GeForce GTX 960
Manufacturer: NVIDIA
Chip type: GeForce GTX 960
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_1401&SUBSYS_368F1458&REV_A1
Display Memory: 4095 MB
Dedicated Memory: 1969 MB
Shared Memory: 2126 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Moniteur Plug-and-Play générique
Monitor Model: VE247
Monitor Id: ACI2493
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: HDMI
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 21.21.0013.7254 (English)
Driver Version: 21.21.13.7254
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 8/11/2016 16:31:06, 17462904 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-5741-11CF-BE6B-82161BC2D835}
Vendor ID: 0x10DE
Device ID: 0x1401
SubSys ID: 0x368F1458
Revision ID: 0x00A1
Driver Strong Name: oem69.inf:NVIDIA_Devices.NTamd64.6.1:Section032:21.21.13.7254Tongue outci\ven_10de&dev_1401
Rank Of Driver: 00E62001
Video Accel:
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

Card name: Intel(R) HD Graphics 4600
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics Family
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_0412&SUBSYS_D0001458&REV_06
Display Memory: 1824 MB
Dedicated Memory: 192 MB
Shared Memory: 1632 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Moniteur Plug-and-Play générique
Monitor Model: VE247
Monitor Id: ACI2493
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: HDMI
Driver Name: igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igdumdim32,igd10iumd32,igd10iumd32
Driver File Version: 10.18.0014.4264 (English)
Driver Version: 10.18.14.4264
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 8/9/2015 05:52:04, 25076864 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B78E66-4752-11CF-4067-0EF0BBC2C735}
Vendor ID: 0x8086
Device ID: 0x0412
SubSys ID: 0xD0001458
Revision ID: 0x0006
Driver Strong Name: oem56.inf:IntelGfx.NTamd64.6.1:iHSWD_w7:10.18.14.4264Tongue outci\ven_8086&dev_0412
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C
Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
Description: Haut-parleurs (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_1458A182&REV_1003
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.7256 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 5/28/2014 14:23:26, 3977944 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Realtek Digital Output (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_1458A182&REV_1003
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.7256 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 5/28/2014 14:23:26, 3977944 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: VE247 (Son Intel(R) pour écrans)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_8086&DEV_2807&SUBSYS_80860101&REV_1000
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: IntcDAud.sys
Driver Version: 6.16.0000.3137 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 3/31/2014 07:28:36, 450520 bytes
Other Files:
Driver Provider: Intel(R) Corporation
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: VE247-4 (NVIDIA High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10DE&DEV_0072&SUBSYS_1458368F&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: nvhda64v.sys
Driver Version: 1.03.0034.0015 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 8/11/2016 16:31:06, 223304 bytes
Other Files:
Driver Provider: NVIDIA Corporation
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
Description: Microphone (Realtek High Definition Audio)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.7256 (English)
Driver Attributes: Final Retail
Date and Size: 5/28/2014 14:23:26, 3977944 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

Description: Mixage stéréo (Realtek High Definition Audio)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.7256 (English)
Driver Attributes: Final Retail
Date and Size: 5/28/2014 14:23:26, 3977944 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

-------------------
DirectInput Devices
-------------------
Device Name: Souris
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Clavier
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: SteelSeries Kinzu V3 Gaming Mouse
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x1038, 0x1388
FF Driver: n/a

Device Name: SteelSeries Kinzu v3
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x1038, 0x1388
FF Driver: n/a

Device Name: Gaming Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x1EA7, 0x2002
FF Driver: n/a

Device Name: Gaming Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x1EA7, 0x2002
FF Driver: n/a

Device Name: Gaming Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x1EA7, 0x2002
FF Driver: n/a

Device Name: Gaming Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x1EA7, 0x2002
FF Driver: n/a

Device Name: Wacom Virtual Hid Driver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x056A, 0x1001
FF Driver: n/a

Device Name: Wacom Virtual Hid Driver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x056A, 0x1001
FF Driver: n/a

Device Name: Wacom Virtual Hid Driver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x056A, 0x1001
FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ Concentrateur USB racine
| Vendor/Product ID: 0x8086, 0x8CAD
| Matching Device ID: usb\root_hub20
| Service: usbhub
|
+-+ Generic USB Hub
| | Vendor/Product ID: 0x8087, 0x8009
| | Location: Port_#0001.Hub_#0001
| | Matching Device ID: usb\class_09
| | Service: usbhub

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ Périphérique clavier PIH
| Vendor/Product ID: 0x1038, 0x1388
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ Périphérique clavier PIH
| Vendor/Product ID: 0x1EA7, 0x2002
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ Pilote clavier de Terminal Server
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
+ Souris HID
| Vendor/Product ID: 0x1038, 0x1388
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
|
+ Souris HID
| Vendor/Product ID: 0x1EA7, 0x2002
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
|
+ Wacom Mouse
| Matching Device ID: hid\wacomvirtualhid&col03
| Upper Filters: wacommousefilter
| Service: mouhid
|
+ Pilote souris de Terminal Server
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 31.6 GB
Total Space: 228.8 GB
File System: NTFS
Model: KINGSTON SH103S3240G ATA Device

Drive: D:
Free Space: 339.1 GB
Total Space: 953.9 GB
File System: NTFS
Model: WDC WD10EZEX-60M2NA0 ATA Device

Drive: E:
Model: TSSTcorp CDDVDW SH-224DB ATA Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (French), , 0 bytes

--------------
System Devices
--------------
Name: Intel(R) Management Engine Interface
Device ID: PCI\VEN_8086&DEV_8CBA&SUBSYS_1C3A1458&REV_00\3&11583659&0&B0
Driver: n/a

Name: Intel(R) 9 Series Chipset Family PCI Express Root Port 3 - 8C94
Device ID: PCI\VEN_8086&DEV_8C94&SUBSYS_50011458&REV_D0\3&11583659&0&E2
Driver: n/a

Name: TP-LINK 300Mbps Wireless N Adapter
Device ID: PCI\VEN_168C&DEV_002E&SUBSYS_30A4168C&REV_01\001517FFFF24141200
Driver: n/a

Name: Contrôleur d'hôte extensible Intel(R) USB 3.0
Device ID: PCI\VEN_8086&DEV_8CB1&SUBSYS_50071458&REV_00\3&11583659&0&A0
Driver: n/a

Name: Intel(R) 9 Series Chipset Family PCI Express Root Port 1 - 8C90
Device ID: PCI\VEN_8086&DEV_8C90&SUBSYS_50011458&REV_D0\3&11583659&0&E0
Driver: n/a

Name: Realtek PCIe GBE Family Controller
Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_E0001458&REV_06\01000000684CE00000
Driver: n/a

Name: Intel(R) 9 Series Chipset Family USB Enhanced Host Controller - 8CAD
Device ID: PCI\VEN_8086&DEV_8CAD&SUBSYS_50061458&REV_00\3&11583659&0&D0
Driver: n/a

Name: Intel(R) 9 Series Chipset Family SATA AHCI Controller - 8C82
Device ID: PCI\VEN_8086&DEV_8C82&SUBSYS_B0051458&REV_00\3&11583659&0&FA
Driver: n/a

Name: NVIDIA GeForce GTX 960
Device ID: PCI\VEN_10DE&DEV_1401&SUBSYS_368F1458&REV_A1\4&1286464&0&0008
Driver: n/a

Name: Intel(R) 9 Series Chipset Family USB Enhanced Host Controller - 8CA6
Device ID: PCI\VEN_8086&DEV_8CA6&SUBSYS_50061458&REV_00\3&11583659&0&E8
Driver: n/a

Name: Intel(R) 82801 PCI Bridge - 244E
Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_88921458&REV_41\4&7A856A7&0&00E3
Driver: n/a

Name: Contrôleur audio haute définition
Device ID: PCI\VEN_10DE&DEV_0FBA&SUBSYS_368F1458&REV_A1\4&1286464&0&0108
Driver: n/a

Name: Intel(R) 9 Series Chipset Family SMBus Host Controller - 8CA2
Device ID: PCI\VEN_8086&DEV_8CA2&SUBSYS_50011458&REV_00\3&11583659&0&FB
Driver: n/a

Name: Contrôleur audio haute définition
Device ID: PCI\VEN_8086&DEV_0C0C&SUBSYS_20108086&REV_06\3&11583659&0&18
Driver: n/a

Name: Intel(R) 9 Series Chipset Family High Definition Audio Controller - 8CA0
Device ID: PCI\VEN_8086&DEV_8CA0&SUBSYS_A1821458&REV_00\3&11583659&0&D8
Driver: n/a

Name: Intel(R) Xeon(R) processor E3-1200 v3/4th Gen Core processor PCI Express x16 Controller - 0C01
Device ID: PCI\VEN_8086&DEV_0C01&SUBSYS_50001458&REV_06\3&11583659&0&08
Driver: n/a

Name: Intel(R) 9 Series Chipset Family PCI Express Root Port 5 - 8C98
Device ID: PCI\VEN_8086&DEV_8C98&SUBSYS_50011458&REV_D0\3&11583659&0&E4
Driver: n/a

Name: Intel(R) 4th Gen Core processor DRAM Controller - 0C00
Device ID: PCI\VEN_8086&DEV_0C00&SUBSYS_50001458&REV_06\3&11583659&0&00
Driver: n/a

Name: Intel(R) H97 Chipset LPC Controller - 8CC6
Device ID: PCI\VEN_8086&DEV_8CC6&SUBSYS_50011458&REV_00\3&11583659&0&F8
Driver: n/a

Name: Intel(R) 9 Series Chipset Family PCI Express Root Port 4 - 8C96
Device ID: PCI\VEN_8086&DEV_8C96&SUBSYS_50011458&REV_D0\3&11583659&0&E3
Driver: n/a

Name: Intel(R) HD Graphics 4600
Device ID: PCI\VEN_8086&DEV_0412&SUBSYS_D0001458&REV_06\3&11583659&0&10
Driver: n/a

------------------
DirectShow Filters
------------------

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.19091
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.19091
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.19091
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7601.19091
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7601.19091
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.19091
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.19091
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7601.19091
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7601.19091
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.19091
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.19091
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.19091
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.19091
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.17037
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.19091
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.19091
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.19091
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.19091
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.19091
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.19091
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.19091
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.19091
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.19091
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.19091
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.19091
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.19091
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.19091
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.19091
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.19091
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.19091
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.19091
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.19091
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.19091
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.19091
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.19091
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.19091
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.19091
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.19091
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.19091
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.19091
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.19091
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7601.23285
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.19091
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.19091
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.19091
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.19091
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.19091

WDM Streaming Tee/Splitter Devices:
Convertisseur en T/site-à-site,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7601.19091
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7601.19091
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7601.19091
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.19091
Codec Cinepak de Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
Codec Intel IYUV,0x00200000,1,1,qcap.dll,6.06.7601.17514
Codec Intel IYUV,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft Vidéo 1,0x00200000,1,1,qcap.dll,6.06.7601.17514

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7601.19091
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7601.19091
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.19091
PCM,0x00200000,1,1,quartz.dll,6.06.7601.19091
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.19091
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.19091
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.19091
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.19091
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.19091

Audio Capture Sources:
Microphone (Realtek High Defini,0x00200000,0,0,qcap.dll,6.06.7601.17514

PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.19135
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.19135
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.19135

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.19091
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.19091

WDM Streaming Capture Devices:
,0x00000000,0,0,,
Realtek HD Audio Line input,0x00200000,1,1,ksproxy.ax,6.01.7601.19091
Realtek HD Audio Mic input,0x00200000,1,1,ksproxy.ax,6.01.7601.19091
Realtek HD Audio Stereo input,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

WDM Streaming Rendering Devices:
,0x00000000,0,0,,
Realtek HD Audio output,0x00200000,1,1,ksproxy.ax,6.01.7601.19091
Realtek HDA SPDIF Out,0x00200000,1,1,ksproxy.ax,6.01.7601.19091
Son Intel(R) pour écrans - Sortie 1,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.19135
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.19135
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.19135
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.19135

WDM Streaming Communication Transforms:
Convertisseur en T/site-à-site,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

Audio Renderers:
Haut-parleurs (Realtek High Def,0x00200000,1,0,quartz.dll,6.06.7601.19091
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.19091
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.19091
DirectSound: Haut-parleurs (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.19091
DirectSound: Realtek Digital Output (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.19091
DirectSound: VE247 (Son Intel(R) pour écrans),0x00200000,1,0,quartz.dll,6.06.7601.19091
DirectSound: VE247-4 (NVIDIA High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.19091
Realtek Digital Output (Realtek,0x00200000,1,0,quartz.dll,6.06.7601.19091
VE247 (Son Intel(R) pour écrans,0x00200000,1,0,quartz.dll,6.06.7601.19091
VE247-4 (NVIDIA High Definition,0x00200000,1,0,quartz.dll,6.06.7601.19091

---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0

The crash logs of Origin :

Spoiler
Version=1
EventType=BEX
EventTime=131161727225695563
ReportType=2
Consent=1
UploadTime=131161727226915633
ReportIdentifier=9d1177a2-66d8-11e6-af3f-fcaa1431d2a9
IntegratorReportIdentifier=9d1177a1-66d8-11e6-af3f-fcaa1431d2a9
WOW64=1
Response.BucketId=221758250
Response.BucketTable=27
Response.type=4
Sig[0].Name=Nom de l’application
Sig[0].Value=Origin.exe
Sig[1].Name=Version de l’application
Sig[1].Value=9.12.2.60376
Sig[2].Name=Horodatage de l’application
Sig[2].Value=5750e117
Sig[3].Name=Nom du module par défaut
Sig[3].Value=StackHash_e98d
Sig[4].Name=Version du module par défaut
Sig[4].Value=0.0.0.0
Sig[5].Name=Horodateur du module par défaut
Sig[5].Value=00000000
Sig[6].Name=Décalage de l’exception
Sig[6].Value=b9490200
Sig[7].Name=Code de l’exception
Sig[7].Value=c0000005
Sig[8].Name=Données d’exception
Sig[8].Value=00000008
DynamicSig[1].Name=Version du système
DynamicSig[1].Value=6.1.7601.2.1.0.768.3
DynamicSig[2].Name=Identificateur de paramètres régionaux
DynamicSig[2].Value=1036
DynamicSig[22].Name=Information supplémentaire n° 1
DynamicSig[22].Value=e98d
DynamicSig[23].Name=Information supplémentaire n° 2
DynamicSig[23].Value=e98dfca8bcf81bc1740adb135579ad53
DynamicSig[24].Name=Information supplémentaire n° 3
DynamicSig[24].Value=6eab
DynamicSig[25].Name=Information supplémentaire n° 4
DynamicSig[25].Value=6eabdd9e0dc94904be3b39a1c0583635
UI[2]=C:\Program Files (x86)\Origin\Origin.exe
UI[3]=Origin a cessé de fonctionner
UI[4]=Windows peut rechercher une solution au problème en ligne.
UI[5]=Rechercher une solution en ligne et fermer le programme
UI[6]=Rechercher ultérieurement une solution en ligne et fermer le programme
UI[7]=Fermer le programme
LoadedModule[0]=C:\Program Files (x86)\Origin\Origin.exe
LoadedModule[1]=C:\Windows\SysWOW64\ntdll.dll
LoadedModule[2]=C:\Windows\syswow64\kernel32.dll
LoadedModule[3]=C:\Windows\syswow64\KERNELBASE.dll
LoadedModule[4]=C:\Windows\syswow64\GDI32.dll
LoadedModule[5]=C:\Windows\syswow64\USER32.dll
LoadedModule[6]=C:\Windows\syswow64\ADVAPI32.dll
LoadedModule[7]=C:\Windows\syswow64\msvcrt.dll
LoadedModule[8]=C:\Windows\SysWOW64\sechost.dll
LoadedModule[9]=C:\Windows\syswow64\RPCRT4.dll
LoadedModule[10]=C:\Windows\syswow64\SspiCli.dll
LoadedModule[11]=C:\Windows\syswow64\CRYPTBASE.dll
LoadedModule[12]=C:\Windows\syswow64\LPK.dll
LoadedModule[13]=C:\Windows\syswow64\USP10.dll
LoadedModule[14]=C:\Program Files (x86)\Origin\WINHTTP.dll
LoadedModule[15]=C:\Windows\syswow64\SHLWAPI.dll
LoadedModule[16]=C:\Windows\system32\VERSION.dll
LoadedModule[17]=C:\Windows\system32\MSVCP120.dll
LoadedModule[18]=C:\Windows\system32\MSVCR120.dll
LoadedModule[19]=C:\Windows\syswow64\ole32.dll
LoadedModule[20]=C:\Windows\syswow64\SHELL32.dll
LoadedModule[21]=C:\Windows\syswow64\OLEAUT32.dll
LoadedModule[22]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d\COMCTL32.dll
LoadedModule[23]=C:\Windows\syswow64\WINTRUST.dll
LoadedModule[24]=C:\Windows\syswow64\CRYPT32.dll
LoadedModule[25]=C:\Windows\syswow64\MSASN1.dll
LoadedModule[26]=C:\Windows\system32\IMM32.DLL
LoadedModule[27]=C:\Windows\syswow64\MSCTF.dll
LoadedModule[28]=C:\Windows\syswow64\profapi.dll
LoadedModule[29]=C:\Windows\system32\ntmarta.dll
LoadedModule[30]=C:\Windows\syswow64\WLDAP32.dll
LoadedModule[31]=C:\Windows\system32\uxtheme.dll
LoadedModule[32]=C:\Program Files (x86)\Common Files\microsoft shared\ink\tiptsf.dll
LoadedModule[33]=C:\Windows\syswow64\CLBCatQ.DLL
LoadedModule[34]=C:\Windows\system32\RASAPI32.DLL
LoadedModule[35]=C:\Windows\system32\rasman.dll
LoadedModule[36]=C:\Windows\syswow64\WS2_32.dll
LoadedModule[37]=C:\Windows\syswow64\NSI.dll
LoadedModule[38]=C:\Windows\system32\rtutils.dll
LoadedModule[39]=C:\Windows\System32\bcrypt.dll
LoadedModule[40]=C:\Windows\system32\mswsock.dll
LoadedModule[41]=C:\Windows\System32\wshtcpip.dll
LoadedModule[42]=C:\Windows\System32\wship6.dll
LoadedModule[43]=C:\Windows\system32\schannel.DLL
LoadedModule[44]=C:\Windows\system32\DNSAPI.dll
LoadedModule[45]=C:\Windows\system32\IPHLPAPI.DLL
LoadedModule[46]=C:\Windows\system32\WINNSI.DLL
LoadedModule[47]=C:\Windows\system32\rasadhlp.dll
LoadedModule[48]=C:\Windows\System32\fwpuclnt.dll
LoadedModule[49]=C:\Windows\system32\credssp.dll
LoadedModule[50]=C:\Windows\system32\secur32.dll
LoadedModule[51]=C:\Windows\system32\ncrypt.dll
LoadedModule[52]=C:\Windows\SysWOW64\bcryptprimitives.dll
LoadedModule[53]=C:\Windows\system32\CRYPTSP.dll
LoadedModule[54]=C:\Windows\system32\rsaenh.dll
LoadedModule[55]=C:\Windows\syswow64\USERENV.dll
LoadedModule[56]=C:\Windows\system32\GPAPI.dll
LoadedModule[57]=C:\Windows\syswow64\imagehlp.dll
LoadedModule[58]=C:\Windows\system32\cryptnet.dll
LoadedModule[59]=C:\Windows\system32\SensApi.dll
LoadedModule[60]=C:\Program Files (x86)\Origin\OriginClient.dll
LoadedModule[61]=C:\Program Files (x86)\Origin\Qt5Xml.dll
LoadedModule[62]=C:\Program Files (x86)\Origin\Qt5Core.dll
LoadedModule[63]=C:\Program Files (x86)\Origin\icuin51.dll
LoadedModule[64]=C:\Program Files (x86)\Origin\icuuc51.dll
LoadedModule[65]=C:\Program Files (x86)\Origin\icudt51.dll
LoadedModule[66]=C:\Program Files (x86)\Origin\Qt5Gui.dll
LoadedModule[67]=C:\Windows\system32\OPENGL32.dll
LoadedModule[68]=C:\Windows\system32\GLU32.dll
LoadedModule[69]=C:\Windows\system32\DDRAW.dll
LoadedModule[70]=C:\Windows\system32\DCIMAN32.dll
LoadedModule[71]=C:\Windows\syswow64\SETUPAPI.dll
LoadedModule[72]=C:\Windows\syswow64\CFGMGR32.dll
LoadedModule[73]=C:\Windows\syswow64\DEVOBJ.dll
LoadedModule[74]=C:\Windows\system32\dwmapi.dll
LoadedModule[75]=C:\Program Files (x86)\Origin\Qt5Network.dll
LoadedModule[76]=C:\Program Files (x86)\Origin\Qt5WebKit.dll
LoadedModule[77]=C:\Windows\system32\WINMM.dll
LoadedModule[78]=C:\Program Files (x86)\Origin\Qt5Quick.dll
LoadedModule[79]=C:\Program Files (x86)\Origin\Qt5Qml.dll
LoadedModule[80]=C:\Program Files (x86)\Origin\Qt5Multimedia.dll
LoadedModule[81]=C:\Program Files (x86)\Origin\Qt5Sql.dll
LoadedModule[82]=C:\Program Files (x86)\Origin\Qt5Positioning.dll
LoadedModule[83]=C:\Program Files (x86)\Origin\Qt5Sensors.dll
LoadedModule[84]=C:\Program Files (x86)\Origin\Qt5WebKitWidgets.dll
LoadedModule[85]=C:\Program Files (x86)\Origin\Qt5Widgets.dll
LoadedModule[86]=C:\Program Files (x86)\Origin\Qt5MultimediaWidgets.dll
LoadedModule[87]=C:\Program Files (x86)\Origin\Qt5OpenGL.dll
LoadedModule[88]=C:\Program Files (x86)\Origin\Qt5PrintSupport.dll
LoadedModule[89]=C:\Windows\system32\WINSPOOL.DRV
LoadedModule[90]=C:\Windows\syswow64\COMDLG32.dll
LoadedModule[91]=C:\Windows\syswow64\WININET.dll
LoadedModule[92]=C:\Windows\syswow64\api-ms-win-downlevel-user32-l1-1-0.dll
LoadedModule[93]=C:\Windows\syswow64\api-ms-win-downlevel-shlwapi-l1-1-0.dll
LoadedModule[94]=C:\Windows\syswow64\api-ms-win-downlevel-version-l1-1-0.dll
LoadedModule[95]=C:\Windows\syswow64\api-ms-win-downlevel-normaliz-l1-1-0.dll
LoadedModule[96]=C:\Windows\syswow64\normaliz.DLL
LoadedModule[97]=C:\Windows\syswow64\iertutil.dll
LoadedModule[98]=C:\Windows\syswow64\api-ms-win-downlevel-advapi32-l1-1-0.dll
LoadedModule[99]=C:\Windows\system32\dbghelp.dll
LoadedModule[100]=C:\Program Files (x86)\Origin\IGO32.dll
LoadedModule[101]=C:\Program Files (x86)\Origin\LIBEAY32.dll
LoadedModule[102]=C:\Windows\syswow64\PSAPI.DLL
LoadedModule[103]=C:\Program Files (x86)\Origin\SSLEAY32.dll
LoadedModule[104]=C:\Windows\system32\DSOUND.dll
LoadedModule[105]=C:\Windows\system32\POWRPROF.dll
LoadedModule[106]=C:\Program Files (x86)\Origin\platforms\qwindows.dll
LoadedModule[107]=C:\Windows\system32\wintab32.dll
LoadedModule[108]=C:\Program Files (x86)\Origin\imageformats\qgif.dll
LoadedModule[109]=C:\Program Files (x86)\Origin\imageformats\qico.dll
LoadedModule[110]=C:\Program Files (x86)\Origin\imageformats\qjpeg.dll
LoadedModule[111]=C:\Program Files (x86)\Origin\imageformats\qmng.dll
LoadedModule[112]=D:\Actiona\Qt5Svg.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
State[1].Key=DataRequest
State[1].Value=Bucket=221758250/nBucketTable=27/nResponse=1/n
FriendlyEventName=Fonctionnement arrêté
ConsentKey=BEX
AppName=Origin
AppPath=C:\Program Files (x86)\Origin\Origin.exe

 

 

You can found the list.txt in attachment, thanks a lot !

 

 

Message 7 of 14 (2,053 Views)

Re: Origin wont start

[ Edited ]
Hero (Retired)

- close/disable any vpn soft like ur cyberghost

- close/disable Avira antivirus

- close/disable nvidia experience

- download this and run/install as Admin

- close Origin

- go to folder c:\ProgramData\Origin\Logs\ delete all content, run Origin as Admin, wait when it disappear or close it, then give to us logs from that folder such as Bootstrapper_Log.txt, Client_Log.txt, OriginClientService_Log.txt

- when we try analyze logs, u try run Origin as Admin under a clean boot

Message 8 of 14 (2,239 Views)

Re: Origin wont start

★★★ Novice

Here is the Boostrapper_Log

Spoiler

*************************
Origin Bootstrapper
*************************

0: [Aug 20 15:23:50] Event LogFile: C:\ProgramData\Origin\Logs\Bootstrapper_Log
1: [Aug 20 15:23:50] Event 08/20/16 15:23:50
2: [Aug 20 15:23:50] Event Version: 9.12.2.60376
3: [Aug 20 15:23:50] Event "C:\ProgramFiles(x86)\Origin\Origin.exe"/Register
4: [Aug 20 15:23:50] Event Got the single instance mutex
5: [Aug 20 15:23:50] Event Self registering

*************************
Origin Bootstrapper
*************************

0: [Aug 20 15:23:50] Event LogFile: C:\ProgramData\Origin\Logs\Bootstrapper_Log
1: [Aug 20 15:23:50] Event 08/20/16 15:23:50
2: [Aug 20 15:23:50] Event Version: 9.12.2.60376
3: [Aug 20 15:23:50] Event "C:\ProgramFiles(x86)\Origin\Origin.exe"/AutoUpdate/AutoPatchGlobal/Installing
4: [Aug 20 15:23:50] Event Got the single instance mutex
5: [Aug 20 15:23:50] Event Waiting for update thread to finish
6: [Aug 20 15:23:50] Event shouldUpdate = true
7: [Aug 20 15:23:50] Event Origin location: C:\Program Files (x86)\Origin\
8: [Aug 20 15:23:50] Event Update location: C:\ProgramData\Origin\SelfUpdate\
9: [Aug 20 15:23:50] Event Querying update service for environment production
10: [Aug 20 15:23:51] Event URL: https://secure.download.dm.origin.com/autopatch/2/upgradeFrom/9.12.2.60376/fr_FR/PROD?platform=PCWIN...
11: [Aug 20 15:23:51] Event Query connection successful
12: [Aug 20 15:23:55] Event calling writeSettings
13: [Aug 20 15:23:55] Event versions: highest staged = downloader = 9.12.2.60376
14: [Aug 20 15:23:55] Event DoUpdates: update available. version = 9.12.2.60376
15: [Aug 20 15:23:56] Event DownloadUpdate: downloading version 9.12.2.60376 from server.
16: [Aug 20 15:24:05] Event DownloadUpdate: update downloaded successfully
17: [Aug 20 15:24:07] Event Unpack: success
18: [Aug 20 15:24:07] Event The file is signed.
19: [Aug 20 15:24:07] Event The file has a valid EA certificate: C:\ProgramData\Origin\SelfUpdate\StagedUpdate\UpdateTool.exe
20: [Aug 20 15:24:07] Event DoUpdates: Staged update uses Update System version: 2
21: [Aug 20 15:24:07] Event Calling UpdateTool (ELEVATED) from: C:\ProgramData\Origin\SelfUpdate\StagedUpdate\UpdateTool.exe with args: /SelfUpdate /Beta:false /Version:9.12.2.60376
22: [Aug 20 15:24:10] Event doUpdates completed
23: [Aug 20 15:24:10] Event Launching Update Tool: C:\Program Files (x86)\Origin\UpdateTool.exe "\"C:\Program Files (x86)\Origin\Origin.exe\" /AutoUpdate /AutoPatchGlobal /Installing /Installed:9.12.2.60376" /FinalizeSelfUpdate
24: [Aug 20 15:24:10] Error CreateProcess of UpdateTool failed. err = 740
25: [Aug 20 15:24:10] Event releaseAndExitProcess called

*************************
Origin Bootstrapper
*************************

0: [Aug 20 15:26:07] Event LogFile: C:\ProgramData\Origin\Logs\Bootstrapper_Log
1: [Aug 20 15:26:07] Event 08/20/16 15:26:07
2: [Aug 20 15:26:07] Event Version: 9.12.2.60376
3: [Aug 20 15:26:07] Event "C:\ProgramFiles(x86)\Origin\Origin.exe"
4: [Aug 20 15:26:07] Event Got the single instance mutex
5: [Aug 20 15:26:07] Event Waiting for update thread to finish
6: [Aug 20 15:26:07] Event shouldUpdate = true
7: [Aug 20 15:26:07] Event Origin location: C:\Program Files (x86)\Origin\
8: [Aug 20 15:26:07] Event Update location: C:\ProgramData\Origin\SelfUpdate\
9: [Aug 20 15:26:07] Event Querying update service for environment production
10: [Aug 20 15:26:07] Event URL: https://secure.download.dm.origin.com/autopatch/2/upgradeFrom/9.12.2.60376/fr_FR/PROD?platform=PCWIN...
11: [Aug 20 15:26:07] Event Query connection successful
12: [Aug 20 15:26:07] Event calling writeSettings
13: [Aug 20 15:26:07] Event versions: highest staged = downloader = 9.12.2.60376
14: [Aug 20 15:26:07] Event CheckForSameVersion: installed version = 9.12.2.60376
15: [Aug 20 15:26:07] Event DoUpdates: version numbers match, no update pending
16: [Aug 20 15:26:07] Event doUpdates completed
17: [Aug 20 15:26:07] Event Launching Update Tool: C:\Program Files (x86)\Origin\UpdateTool.exe "\"C:\Program Files (x86)\Origin\Origin.exe\" " /FinalizeSelfUpdate
18: [Aug 20 15:26:07] Event releaseAndExitProcess called

*************************
Origin Bootstrapper
*************************

0: [Aug 20 15:26:08] Event LogFile: C:\ProgramData\Origin\Logs\Bootstrapper_Log
1: [Aug 20 15:26:08] Event 08/20/16 15:26:08
2: [Aug 20 15:26:08] Event Version: 9.12.2.60376
3: [Aug 20 15:26:08] Event "C:\ProgramFiles(x86)\Origin\Origin.exe"
4: [Aug 20 15:26:08] Event Got the single instance mutex
5: [Aug 20 15:26:08] Event Waiting for update thread to finish
6: [Aug 20 15:26:08] Event shouldUpdate = true
7: [Aug 20 15:26:08] Event Origin location: C:\Program Files (x86)\Origin\
8: [Aug 20 15:26:08] Event Update location: C:\ProgramData\Origin\SelfUpdate\
9: [Aug 20 15:26:08] Event Querying update service for environment production
10: [Aug 20 15:26:08] Event URL: https://secure.download.dm.origin.com/autopatch/2/upgradeFrom/9.12.2.60376/fr_FR/PROD?platform=PCWIN...
11: [Aug 20 15:26:08] Event Query connection successful
12: [Aug 20 15:26:08] Event calling writeSettings
13: [Aug 20 15:26:08] Event versions: highest staged = downloader = 9.12.2.60376
14: [Aug 20 15:26:08] Event CheckForSameVersion: installed version = 9.12.2.60376
15: [Aug 20 15:26:08] Event DoUpdates: version numbers match, no update pending
16: [Aug 20 15:26:08] Event doUpdates completed
17: [Aug 20 15:26:08] Event The file is signed.
18: [Aug 20 15:26:08] Event The file has a valid EA certificate: C:\Program Files (x86)\Origin\Origin.exe
19: [Aug 20 15:26:08] Event The file is signed.
20: [Aug 20 15:26:08] Event The file has a valid EA certificate: C:\Program Files (x86)\Origin\OriginClient.dll
21: [Aug 20 15:26:09] Event Launching client: cmdLine =[C:\Program Files (x86)\Origin\Origin.exe /downloadConfigSuccess:18 -startupTime:1471699568198046048]

*************************
Origin Bootstrapper
*************************

0: [Aug 20 15:29:33] Event LogFile: C:\ProgramData\Origin\Logs\Bootstrapper_Log
1: [Aug 20 15:29:33] Event 08/20/16 15:29:33
2: [Aug 20 15:29:33] Event Version: 9.12.2.60376
3: [Aug 20 15:29:33] Event "C:\ProgramFiles(x86)\Origin\Origin.exe"
4: [Aug 20 15:29:33] Event Got the single instance mutex
5: [Aug 20 15:29:33] Event Waiting for update thread to finish
6: [Aug 20 15:29:33] Event shouldUpdate = true
7: [Aug 20 15:29:33] Event Origin location: C:\Program Files (x86)\Origin\
8: [Aug 20 15:29:33] Event Update location: C:\ProgramData\Origin\SelfUpdate\
9: [Aug 20 15:29:33] Event Querying update service for environment production
10: [Aug 20 15:29:33] Event URL: https://secure.download.dm.origin.com/autopatch/2/upgradeFrom/9.12.2.60376/fr_FR/PROD?platform=PCWIN...
11: [Aug 20 15:29:33] Event Query connection successful
12: [Aug 20 15:29:33] Event calling writeSettings
13: [Aug 20 15:29:33] Event versions: highest staged = downloader = 9.12.2.60376
14: [Aug 20 15:29:33] Event CheckForSameVersion: installed version = 9.12.2.60376
15: [Aug 20 15:29:33] Event DoUpdates: version numbers match, no update pending
16: [Aug 20 15:29:33] Event doUpdates completed
17: [Aug 20 15:29:33] Event The file is signed.
18: [Aug 20 15:29:33] Event The file has a valid EA certificate: C:\Program Files (x86)\Origin\Origin.exe
19: [Aug 20 15:29:33] Event The file is signed.
20: [Aug 20 15:29:33] Event The file has a valid EA certificate: C:\Program Files (x86)\Origin\OriginClient.dll
21: [Aug 20 15:29:33] Event Launching client: cmdLine =[C:\Program Files (x86)\Origin\Origin.exe /downloadConfigSuccess:16 -startupTime:1471699773057766096]

*************************
Origin Bootstrapper
*************************

0: [Aug 20 15:30:15] Event LogFile: C:\ProgramData\Origin\Logs\Bootstrapper_Log
1: [Aug 20 15:30:15] Event 08/20/16 15:30:15
2: [Aug 20 15:30:15] Event Version: 9.12.2.60376
3: [Aug 20 15:30:15] Event "C:\ProgramFiles(x86)\Origin\Origin.exe"
4: [Aug 20 15:30:15] Event Got the single instance mutex
5: [Aug 20 15:30:15] Event Waiting for update thread to finish
6: [Aug 20 15:30:15] Event shouldUpdate = true
7: [Aug 20 15:30:15] Event Origin location: C:\Program Files (x86)\Origin\
8: [Aug 20 15:30:15] Event Update location: C:\ProgramData\Origin\SelfUpdate\
9: [Aug 20 15:30:15] Event Querying update service for environment production
10: [Aug 20 15:30:15] Event URL: https://secure.download.dm.origin.com/autopatch/2/upgradeFrom/9.12.2.60376/fr_FR/PROD?platform=PCWIN...
11: [Aug 20 15:30:15] Event Query connection successful
12: [Aug 20 15:30:15] Event calling writeSettings
13: [Aug 20 15:30:15] Event versions: highest staged = downloader = 9.12.2.60376
14: [Aug 20 15:30:15] Event CheckForSameVersion: installed version = 9.12.2.60376
15: [Aug 20 15:30:15] Event DoUpdates: version numbers match, no update pending
16: [Aug 20 15:30:15] Event doUpdates completed
17: [Aug 20 15:30:15] Event The file is signed.
18: [Aug 20 15:30:15] Event The file has a valid EA certificate: C:\Program Files (x86)\Origin\Origin.exe
19: [Aug 20 15:30:15] Event The file is signed.
20: [Aug 20 15:30:15] Event The file has a valid EA certificate: C:\Program Files (x86)\Origin\OriginClient.dll
21: [Aug 20 15:30:16] Event Launching client: cmdLine =[C:\Program Files (x86)\Origin\Origin.exe /downloadConfigSuccess:17 -startupTime:1471699815454188170]

*************************
Origin Bootstrapper
*************************

0: [Aug 20 18:23:23] Event LogFile: C:\ProgramData\Origin\Logs\Bootstrapper_Log
1: [Aug 20 18:23:23] Event 08/20/16 18:23:23
2: [Aug 20 18:23:23] Event Version: 9.12.2.60376
3: [Aug 20 18:23:23] Event "C:\ProgramFiles(x86)\Origin\Origin.exe"
4: [Aug 20 18:23:23] Event Got the single instance mutex
5: [Aug 20 18:23:23] Event Waiting for update thread to finish
6: [Aug 20 18:23:23] Event shouldUpdate = true
7: [Aug 20 18:23:24] Event Origin location: C:\Program Files (x86)\Origin\
8: [Aug 20 18:23:24] Event Update location: C:\ProgramData\Origin\SelfUpdate\
9: [Aug 20 18:23:24] Event Querying update service for environment production
10: [Aug 20 18:23:24] Event URL: https://secure.download.dm.origin.com/autopatch/2/upgradeFrom/9.12.2.60376/fr_FR/PROD?platform=PCWIN...
11: [Aug 20 18:23:24] Event Query connection successful
12: [Aug 20 18:23:24] Event calling writeSettings
13: [Aug 20 18:23:24] Event versions: highest staged = downloader = 9.12.2.60376
14: [Aug 20 18:23:24] Event CheckForSameVersion: installed version = 9.12.2.60376
15: [Aug 20 18:23:24] Event DoUpdates: version numbers match, no update pending
16: [Aug 20 18:23:24] Event doUpdates completed
17: [Aug 20 18:23:24] Event The file is signed.
18: [Aug 20 18:23:24] Event The file has a valid EA certificate: C:\Program Files (x86)\Origin\Origin.exe
19: [Aug 20 18:23:24] Event The file is signed.
20: [Aug 20 18:23:24] Event The file has a valid EA certificate: C:\Program Files (x86)\Origin\OriginClient.dll
21: [Aug 20 18:23:25] Event Launching client: cmdLine =[C:\Program Files (x86)\Origin\Origin.exe /downloadConfigSuccess:19 -startupTime:1471710203942378389]

*************************
Origin Bootstrapper
*************************

0: [Aug 20 18:23:38] Event LogFile: C:\ProgramData\Origin\Logs\Bootstrapper_Log
1: [Aug 20 18:23:38] Event 08/20/16 18:23:38
2: [Aug 20 18:23:38] Event Version: 9.12.2.60376
3: [Aug 20 18:23:38] Event "C:\ProgramFiles(x86)\Origin\Origin.exe"
4: [Aug 20 18:23:39] Event Got the single instance mutex
5: [Aug 20 18:23:39] Event Waiting for update thread to finish
6: [Aug 20 18:23:39] Event shouldUpdate = true
7: [Aug 20 18:23:39] Event Origin location: C:\Program Files (x86)\Origin\
8: [Aug 20 18:23:39] Event Update location: C:\ProgramData\Origin\SelfUpdate\
9: [Aug 20 18:23:39] Event Querying update service for environment production
10: [Aug 20 18:23:39] Event URL: https://secure.download.dm.origin.com/autopatch/2/upgradeFrom/9.12.2.60376/fr_FR/PROD?platform=PCWIN...
11: [Aug 20 18:23:39] Event Query connection successful
12: [Aug 20 18:23:39] Event calling writeSettings
13: [Aug 20 18:23:39] Event versions: highest staged = downloader = 9.12.2.60376
14: [Aug 20 18:23:39] Event CheckForSameVersion: installed version = 9.12.2.60376
15: [Aug 20 18:23:39] Event DoUpdates: version numbers match, no update pending
16: [Aug 20 18:23:39] Event doUpdates completed
17: [Aug 20 18:23:39] Event The file is signed.
18: [Aug 20 18:23:39] Event The file has a valid EA certificate: C:\Program Files (x86)\Origin\Origin.exe
19: [Aug 20 18:23:39] Event The file is signed.
20: [Aug 20 18:23:39] Event The file has a valid EA certificate: C:\Program Files (x86)\Origin\OriginClient.dll
21: [Aug 20 18:23:39] Event Launching client: cmdLine =[C:\Program Files (x86)\Origin\Origin.exe /downloadConfigSuccess:17 -startupTime:1471710218986238803]

*************************
Origin Bootstrapper
*************************

0: [Aug 20 19:27:56] Event LogFile: C:\ProgramData\Origin\Logs\Bootstrapper_Log
1: [Aug 20 19:27:56] Event 08/20/16 19:27:56
2: [Aug 20 19:27:56] Event Version: 9.12.2.60376
3: [Aug 20 19:27:56] Event "C:\ProgramFiles(x86)\Origin\Origin.exe"
4: [Aug 20 19:27:56] Event Got the single instance mutex
5: [Aug 20 19:27:56] Event Waiting for update thread to finish
6: [Aug 20 19:27:56] Event shouldUpdate = true
7: [Aug 20 19:27:56] Event Origin location: C:\Program Files (x86)\Origin\
8: [Aug 20 19:27:56] Event Update location: C:\ProgramData\Origin\SelfUpdate\
9: [Aug 20 19:27:56] Event Querying update service for environment production
10: [Aug 20 19:27:56] Event URL: https://secure.download.dm.origin.com/autopatch/2/upgradeFrom/9.12.2.60376/fr_FR/PROD?platform=PCWIN...
11: [Aug 20 19:27:56] Event Query connection successful
12: [Aug 20 19:27:56] Event calling writeSettings
13: [Aug 20 19:27:56] Event versions: highest staged = downloader = 9.12.2.60376
14: [Aug 20 19:27:56] Event CheckForSameVersion: installed version = 9.12.2.60376
15: [Aug 20 19:27:56] Event DoUpdates: version numbers match, no update pending
16: [Aug 20 19:27:56] Event doUpdates completed
17: [Aug 20 19:27:56] Event The file is signed.
18: [Aug 20 19:27:56] Event The file has a valid EA certificate: C:\Program Files (x86)\Origin\Origin.exe
19: [Aug 20 19:27:57] Event The file is signed.
20: [Aug 20 19:27:57] Event The file has a valid EA certificate: C:\Program Files (x86)\Origin\OriginClient.dll
21: [Aug 20 19:27:57] Event Launching client: cmdLine =[C:\Program Files (x86)\Origin\Origin.exe /downloadConfigSuccess:17 -startupTime:1471714076685885218]

*************************
Origin Bootstrapper
*************************

0: [Aug 20 21:43:18] Event LogFile: C:\ProgramData\Origin\Logs\Bootstrapper_Log
1: [Aug 20 21:43:18] Event 08/20/16 21:43:18
2: [Aug 20 21:43:18] Event Version: 9.12.2.60376
3: [Aug 20 21:43:18] Event "C:\ProgramFiles(x86)\Origin\Origin.exe"
4: [Aug 20 21:43:18] Event Got the single instance mutex
5: [Aug 20 21:43:18] Event Waiting for update thread to finish
6: [Aug 20 21:43:18] Event shouldUpdate = true
7: [Aug 20 21:43:18] Event Origin location: C:\Program Files (x86)\Origin\
8: [Aug 20 21:43:18] Event Update location: C:\ProgramData\Origin\SelfUpdate\
9: [Aug 20 21:43:18] Event Querying update service for environment production
10: [Aug 20 21:43:18] Event URL: https://secure.download.dm.origin.com/autopatch/2/upgradeFrom/9.12.2.60376/fr_FR/PROD?platform=PCWIN...
11: [Aug 20 21:43:18] Event Query connection successful
12: [Aug 20 21:43:18] Event calling writeSettings
13: [Aug 20 21:43:18] Event versions: highest staged = downloader = 9.12.2.60376
14: [Aug 20 21:43:18] Event CheckForSameVersion: installed version = 9.12.2.60376
15: [Aug 20 21:43:18] Event DoUpdates: version numbers match, no update pending
16: [Aug 20 21:43:18] Event doUpdates completed
17: [Aug 20 21:43:18] Event The file is signed.
18: [Aug 20 21:43:18] Event The file has a valid EA certificate: C:\Program Files (x86)\Origin\Origin.exe
19: [Aug 20 21:43:18] Event The file is signed.
20: [Aug 20 21:43:18] Event The file has a valid EA certificate: C:\Program Files (x86)\Origin\OriginClient.dll
21: [Aug 20 21:43:19] Event Launching client: cmdLine =[C:\Program Files (x86)\Origin\Origin.exe /downloadConfigSuccess:16 -startupTime:1471722198216411096]

*************************
Origin Bootstrapper
*************************

0: [Aug 20 21:45:33] Event LogFile: C:\ProgramData\Origin\Logs\Bootstrapper_Log
1: [Aug 20 21:45:33] Event 08/20/16 21:45:33
2: [Aug 20 21:45:33] Event Version: 9.12.2.60376
3: [Aug 20 21:45:33] Event "C:\ProgramFiles(x86)\Origin\Origin.exe"/Register
4: [Aug 20 21:45:33] Event Got the single instance mutex
5: [Aug 20 21:45:33] Event Self registering

*************************
Origin Bootstrapper
*************************

0: [Aug 20 21:45:33] Event LogFile: C:\ProgramData\Origin\Logs\Bootstrapper_Log
1: [Aug 20 21:45:33] Event 08/20/16 21:45:33
2: [Aug 20 21:45:33] Event Version: 9.12.2.60376
3: [Aug 20 21:45:33] Event "C:\ProgramFiles(x86)\Origin\Origin.exe"/Updating
4: [Aug 20 21:45:33] Event Got the single instance mutex
5: [Aug 20 21:45:33] Event Waiting for update thread to finish
6: [Aug 20 21:45:33] Event shouldUpdate = true
7: [Aug 20 21:45:33] Event Origin location: C:\Program Files (x86)\Origin\
8: [Aug 20 21:45:33] Event Update location: C:\ProgramData\Origin\SelfUpdate\
9: [Aug 20 21:45:33] Event Found staged updates in Origin folder, copying to Update folder...
10: [Aug 20 21:45:33] Event Copying C:\Program Files (x86)\Origin\OriginUpdate_9_12_2_60376.zip to C:\ProgramData\Origin\SelfUpdate\OriginUpdate_9_12_2_60376.zip
11: [Aug 20 21:45:33] Event DoUpdate: foundStaged = true
12: [Aug 20 21:45:33] Event Found 1 staged files.
13: [Aug 20 21:45:33] Event Staged file: C:\ProgramData\Origin\SelfUpdate\OriginUpdate_9_12_2_60376.zip version: 9.12.2.60376
14: [Aug 20 21:45:33] Event Highest staged version: 9.12.2.60376
15: [Aug 20 21:45:33] Event Querying update service for environment production
16: [Aug 20 21:45:33] Event URL: https://secure.download.dm.origin.com/autopatch/2/upgradeFrom/9.12.2.60376/fr_FR/PROD?platform=PCWIN...
17: [Aug 20 21:45:33] Event Query connection successful
18: [Aug 20 21:45:33] Event calling writeSettings
19: [Aug 20 21:45:33] Event versions: highest staged = 9.12.2.60376 downloader = 9.12.2.60376
20: [Aug 20 21:45:33] Event CheckForSameVersion: installed version = 9.12.2.60376
21: [Aug 20 21:45:33] Event DoUpdates: version numbers match, no update pending
22: [Aug 20 21:45:33] Event doUpdates completed
23: [Aug 20 21:45:33] Event The file is signed.
24: [Aug 20 21:45:33] Event The file has a valid EA certificate: C:\Program Files (x86)\Origin\Origin.exe
25: [Aug 20 21:45:34] Event The file is signed.
26: [Aug 20 21:45:34] Event The file has a valid EA certificate: C:\Program Files (x86)\Origin\OriginClient.dll
27: [Aug 20 21:45:34] Event Launching client: cmdLine =[C:\Program Files (x86)\Origin\Origin.exe /Updating /downloadConfigSuccess:23 -startupTime:1471722333579153803]

I dont have any Client_Log, but i got a IGO_Log.Origin_2140 (in attachment), dont know if usefull...

 

OriginClientService_Log in attachment

 

 

Thanks

 

Message 9 of 14 (2,026 Views)

Re: Origin wont start

[ Edited ]
★★★ Novice

I just launch my computer with a clean boot, and Origin is working well !

 

But what should i do to get it work on a "normal" boot ? 

 

Thanks dude you're doing a really good job !

Message 10 of 14 (2,023 Views)