Origin wont launch

[Salturation]

i upgraded my pc and reinstalled origin but after the installation, it wont open

ples help i experienced this every time i restart a computer

[EA_Darko · Accepted solution]

Sorry to hear that you are having issues @Salturation.

Can I ask you to check if Origin is running in the background and if so would you mind taking a couple of minutes to go through the following steps:

• In task manager end "Origin", "OriginWebHelperservice" and "OriginThinSetupInternal"
• Open you Origin install folder
• Delete the file "OriginThinSetupInternal'
• Right click on Origin and then select "Troubleshoot compatibility"
• Click "Try recommended settings" and then"Test the program"
• Save the settings in the compatibility troubleshooter.
• Origin will prompt you that you are using a compatibility setting. Click continue.
• Once done launch Origin

Let me know how you get on

Darko

[EA_Darko · Accepted solution]

Sorry to hear that you are having issues @Salturation.

Can I ask you to check if Origin is running in the background and if so would you mind taking a couple of minutes to go through the following steps:

• In task manager end "Origin", "OriginWebHelperservice" and "OriginThinSetupInternal"
• Open you Origin install folder
• Delete the file "OriginThinSetupInternal'
• Right click on Origin and then select "Troubleshoot compatibility"
• Click "Try recommended settings" and then"Test the program"
• Save the settings in the compatibility troubleshooter.
• Origin will prompt you that you are using a compatibility setting. Click continue.
• Once done launch Origin

Let me know how you get on

Darko

[Salturation]

I didn't do what you said but I uninstalled my Origin and installed a new one in the Windows Drive and it works but thanks for the help

[EA_Darko]

Great to hear that you managed to get the issue sorted @Salturation.

Darko