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Origin won't open mac

by animeannie1
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Origin won't open mac

★★ Novice

My Origin won't open. I've deleted and reinstalled the program more than once. In fact, I think I've done it four or five times by now. My problem started when origin said it needed to update. It didn't do anything for three hours. So I thought I messed something up with the update and I tried to restart it. Now it just won't open. Since I have a Mac, it starts to "jump" and then doesn't open. It's driving me insane.

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Re: Origin won't open mac

Community Manager

@futsukayoi

 

Are you running any security software? That isn't clear to me at the moment.

 

You can also check out our Mac troubleshooting thread for further steps:

 

http://answers.ea.com/t5/Origin/Mac-Troubleshooting-amp-Info/td-p/5371637

--Tom

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Re: Origin won't open mac

Community Manager

@animeannie1

 

Hi,

 

It sounds like a program on your system blocked the Origin update which keeps it from launching. Have a look at our Mac troubleshooting thread for steps on how to update your client:

 

http://answers.ea.com/t5/Origin/Mac-Troubleshooting-amp-Info/td-p/5371637

--Tom

Message 2 of 15 (15,434 Views)
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Re: Origin won't open mac

★★ Novice

I also have this problem!! Though in this case Instead of jumping on the dock Origin just appears for a nano second and disappears, and it won't even open for a 1 FULL SECOND!! I've done everything on the list but still nothing..... Origin is nothing but a problem on Mac, has an issue since day 1....... I'm using an OS Sierra with 2,4 GHz Intel Core i7 processor. Please help!!!!!!!

Message 3 of 15 (15,372 Views)
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Re: Origin won't open mac

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@futsukayoi

 

Hi,

 

Can you try resetting Origin on your system: https://help.ea.com/en/article/how-to-reset-origin-on-mac/

 

Please also make sure that there aren't any security programs running that could be blocking Origin.

--Tom

Message 4 of 15 (15,364 Views)
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Re: Origin won't open mac

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Nope, still the same.

Message 5 of 15 (15,358 Views)
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Re: Origin won't open mac

Community Manager

@futsukayoi

 

Are you running any security software? That isn't clear to me at the moment.

 

You can also check out our Mac troubleshooting thread for further steps:

 

http://answers.ea.com/t5/Origin/Mac-Troubleshooting-amp-Info/td-p/5371637

--Tom

Message 6 of 15 (16,655 Views)
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Re: Origin won't open mac

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Hi!! I have a similar problem. IN the latest update, I got an error message saying it didn't update correctly ( I don't remember why, maybe because of connectivity issues?) and now I am unable to open the origin app. Mine also does the "jumping up and down than stopping" thing. I do not run any security software on my MAC laptop. I have tried the reset origin option a total of 6 times, and have tried uninstalling Origin and re-dwonloading it. Hopefully you can help!! I just want to care for my mayor whiskers!! :D

Message 7 of 15 (13,933 Views)
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Re: Origin won't open mac

@ayshanyska

 

I don't know how you uninstalled Origin but the proper way to do it is to run the reset tool, trash the Origin app from your Applications folder, empty the trash, restart your Mac then re-download Origin.


The Sims 3 Mac Help Thread - | - The Sims 4 Mac Help Thread -
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Message 8 of 15 (13,886 Views)
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Re: Origin won't open mac

★ Novice
it won't let me trash it and I can't restart or force quit! PLEASE HELP ASAP
Message 9 of 15 (12,363 Views)
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Re: Origin won't open mac

Community Manager

@M7PUD If you cannot force quit the app or game then the best thing to do is restart your system and then run through the steps. 

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