Origin won't install on Windows 10

by caitlintownsend
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Original Post

Origin won't install on Windows 10

★★★ Newbie

When I try to redownload Origin, the ThinSetup just sits there blank. I can't download/install it whatsoever. I'm getting really fed up. I'm trying to download Sims4 University and it wasn't downloading either. I just want to play gdi

Message 1 of 4 (478 Views)

Re: Origin won't install on Windows 10

Community Manager

Hey @caitlintownsend does the installer just stick on the screen doing nothing?

 

Let's try clearing the Origin Cache to see if it helps.

 

You can clear the Origin Cache by following the steps below:

  1. Completely log out and close down Origin
  2. Hold down the Windows key and R
  3. Type in "%ProgramData%" (without quotes) and click OK
  4. Now open the Origin folder.
  5. Delete all the files and folders in the Origin folder, except for LocalContent (do not delete this one)
  6. Hold down the Windows key and R
  7. Type in "%AppData%" (without quotes) and click OK
  8. This will take you to a Roaming folder, which is located inside of AppData. Delete the Origin folder
  9. Click on the word "AppData" at the top of your window
  10. Open the Local folder here
  11. Delete the Origin folder listed here
  12. Restart your PC and log back into Origin

Darko

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Message 2 of 4 (451 Views)

Re: Origin won't install on Windows 10

★★ Novice
@EA_Darko Tried all suggested fixes nothing worked - All MS VC libraries and driver updated for all version on a fresh install of Windows 10 x64
Found a work around
go to
https://origin.uptodown.com/windows/versions
Select an older version that worked for you try at least one year ago .
download it and set compatibility to run as administrator .
Install that . It worked fine
Message 3 of 4 (346 Views)

Re: Origin won't install on Windows 10

Community Manager


Hey @just4FunGames, great to hear that you got it sorted but we would not recommend installing files from third party sites such as the one you shared.

 

Darko 

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Message 4 of 4 (327 Views)