Origin took too much money

[Directormiki_PL]

I've bought Battlefield 3 Premium for 29,95PLN. I was charged for that, but after that Origin took from my account 1PLN more. What was it for?

[Straatford87 · Accepted solution]

@Directormiki_PL

It is possible that you will be charged 1 PLN to verify your card. This should be done beforehand and the money should be returned after the payment has been completed.

If you are unsure about any of this, please have they payment on your account checked by a Game Advisor, as they will be able to view this in more detail:

1. Go to https://help.ea.com/en/contact-us/new/ -- do not use a mobile device to contact us
2. Select your country from the upper left corner. If it isn't listed, try US or UK
3. Select Game, click Next
4. Select Platform, click Next
5. Select Topic and Issue and give a description, click Next
6. Select the method in which you want to contact us
7. Some contact options might not be available depending on the time at which you place your request

Doesn't work? Select another game, topic or issue. You can also press F5 to reload the page or try another browser.

Unable to login on your account? Click "Having trouble accessing your account?" at the bottom right of the screen, during the login step.

[Straatford87 · Accepted solution]

@Directormiki_PL

It is possible that you will be charged 1 PLN to verify your card. This should be done beforehand and the money should be returned after the payment has been completed.

If you are unsure about any of this, please have they payment on your account checked by a Game Advisor, as they will be able to view this in more detail:

1. Go to https://help.ea.com/en/contact-us/new/ -- do not use a mobile device to contact us
2. Select your country from the upper left corner. If it isn't listed, try US or UK
3. Select Game, click Next
4. Select Platform, click Next
5. Select Topic and Issue and give a description, click Next
6. Select the method in which you want to contact us
7. Some contact options might not be available depending on the time at which you place your request

Doesn't work? Select another game, topic or issue. You can also press F5 to reload the page or try another browser.

Unable to login on your account? Click "Having trouble accessing your account?" at the bottom right of the screen, during the login step.