Origin stopped working after nvidia update

[LarvaSaxra]

Everytime I try to open Origin, it shows that message.  I already tried running as administrator.  Thing is, this problem started when I updated Nvidia drivers.  I already tried rebooting my computer.  What should I do?

[EA_Kristi · Accepted solution]

Please try the steps in the order below:

1. Manually uninstall Origin
2. Run CCleaner
3. Restart your router/modem and do a Clean Boot
4. Make sure that your UAC is enabled and set to notify
5. Download the latest version of Origin and install the client - make sure to run the setup file with Admin rights
6. Add firewall/antivirus exceptions for Origin and open the needed ports
7. When starting Origin, please make sure to run it as Administrator

[EA_Kristi]

What message do you get exactly?

[LarvaSaxra]

I'm running it in spanish, but the message translates into "Origin has stopped working", before the login screen.  In the details section, it shows that the name of the event is APPCRASH, the problem being Origin.exe

[EA_Kristi · Accepted solution]

Please try the steps in the order below:

1. Manually uninstall Origin
2. Run CCleaner
3. Restart your router/modem and do a Clean Boot
4. Make sure that your UAC is enabled and set to notify
5. Download the latest version of Origin and install the client - make sure to run the setup file with Admin rights
6. Add firewall/antivirus exceptions for Origin and open the needed ports
7. When starting Origin, please make sure to run it as Administrator

[LarvaSaxra]

Thanks, I'll do it.
Just in case, this is exactly what I get:

  Problem Event Name:    APPCRASH
  Application Name:    Origin.exe
  Application Version:    9.5.11.2855
  Application Timestamp:    551328b0
  Fault Module Name:    ntdll.dll
  Fault Module Version:    6.1.7601.18247
  Fault Module Timestamp:    521ea8e7
  Exception Code:    c0000005
  Exception Offse:    0003ea47
  OS Version:    6.1.7601.2.1.0.256.1
  Locale ID:    10250
  Additional Information 1:    0a9e
  Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
  Additional Information 3:    0a9e
  Additional Information 4:    0a9e372d3b4ad19135b953a78882e789

[e147e123]

please help me for my case

[yahel_1]

e147e123  which case ?:catsurprised:

[LarvaSaxra]

Thanks, I did everything and it's working again mileyvery-happy: