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Origin says I'm missing a file

by Catlover44101
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Origin says I'm missing a file

★★ Novice

When I try to open Origin it says "The program can't start because MSVCP120.dll is missing from your computer. Try reinstalling the program to fix this problem." I have a folder in the Sims 4 folder that is named this, but there's nothing in it. Help? 

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Re: Origin says I'm missing a file

EA Desktop Team

Hi @Catlover44101,

 

I would recommend downloading and installing the below MS Visual C++ Redistributable Packages:

After this try running Origin again (just in case, make sure to run Origin as Admin).

 

Let us know how you get on.

EA_Mage



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Message 2 of 6 (9,753 Views)

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Re: Origin says I'm missing a file

EA Desktop Team

Hi @Catlover44101,

 

I would recommend downloading and installing the below MS Visual C++ Redistributable Packages:

After this try running Origin again (just in case, make sure to run Origin as Admin).

 

Let us know how you get on.

EA_Mage



Someone answered your question? Hit that 'Accept as Solution' button.


You like a post? 'XP' button is your friend.

Message 2 of 6 (9,754 Views)

Re: Origin says I'm missing a file

★★ Novice

It worked! Thank you!

Message 3 of 6 (9,672 Views)
0

Re: Origin says I'm missing a file

★★ Novice

It's 2020 and i have the same problem 

Message 4 of 6 (8,204 Views)

Re: Origin says I'm missing a file

★★ Novice

It didn't work

 

Message 5 of 6 (8,198 Views)

Re: Origin says I'm missing a file

Community Manager

Hey @paulea101 I'm locking this thread as it is quite old.

 


This issue is caused by running an out of date VC++ installation. It can be resolved by manually running the installer from the Origin installation folder - the default location for this folder is:

 

C:\Program Files (x86)\Origin

 

From this folder, run one of both files:

 

  • vcredist_x86_vs2015 (for 32bit Windows version)
  • vcredist_x64_vs2015 (for 64bit Windows version)
  •  

If you get the message that the files are already installed, select Repair instead. It is recommended to run the installer as administrator (right-click the file, select run as admin).

 

You can also find the latest files on the Microsoft website:

 

https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

 

 

Darko

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