Origin quit unexpectedly about 2minutes into game continually (Mac)

[KateManusu]

Hi,

So my any game I open recently has quit unexpectedly within a maximum of 2minutes of opening and playing. I have deleted all firewall/antivirus software, restarted both origin and my computer and it refuses to work. Originally origin was downloading new software and I have recently updated my Mac. 

Any thoughts? I really want to play simcity...

[yahel_1 · Accepted solution]

Hi @KateManusu

You’ll need to make sure you fully remove all parts of the Origin client from your Mac and for this follow these steps (choose the hard way)  https://help.ea.com/en-za/help/origin/origin/manually-uninstalling-origin/

Restart your Mac.

Install Origin https://www.origin.com/en-ie/download

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My Opinion is no more important or right than yours.I'm a gamer like you, trying to help you (i'm not an EA employee).

If you want to know us or/and come up with ideas to improve the Origin platform or/and talk about anything and many more besides,you could also visit the NEW section Origin General Discussion http://answers.ea.com/t5/General-Discussion/bd-p/origin-general-discussion-en 

[yahel_1 · Accepted solution]

Hi @KateManusu

You’ll need to make sure you fully remove all parts of the Origin client from your Mac and for this follow these steps (choose the hard way)  https://help.ea.com/en-za/help/origin/origin/manually-uninstalling-origin/

Restart your Mac.

Install Origin https://www.origin.com/en-ie/download

---

My Opinion is no more important or right than yours.I'm a gamer like you, trying to help you (i'm not an EA employee).

If you want to know us or/and come up with ideas to improve the Origin platform or/and talk about anything and many more besides,you could also visit the NEW section Origin General Discussion http://answers.ea.com/t5/General-Discussion/bd-p/origin-general-discussion-en 

[KateManusu]

Hi,

Thanks for the quick response, however I've finally had time to follow those steps and the app continues to force quit. Any further thoughts?

[holger1405]

@KateManusu

Most of the time a game crashes it is a problem with the game, (and not with Origin) a Mac OS or hardware problem.

Try to repair the game. (in Origin > Game Library > right click SimCity > Repair)

Also, disable "Origin in Game".

[Bluebellflora]

@KateManusu

Please run the Origin reset tool then try again.

Set up a new user account on your Mac and see if Origin works properly in that account.

We also have a dedicated Mac/Origin help thread full of useful tips that are worth trying - https://answers.ea.com/t5/The-Sims-Mac/MAC-Origin-Troubleshooting-and-Information/m-p/5371659