Origin not sending security question and verification email...

[Gditnn86]

from 2 hours i was trying to get security code by email , but i got Nothing , so i tryed to get verification email with another account , but still Nothing ...( it was 2 gmail account )

plz resolve this problem with gmails mail ...

[Straatford87 · Accepted solution]

@Gditnn86

For security issues you will have to call us. Texting or chat is not available.

Since Tunisia doesn't have a dedicated support channel at the moment I would instead recommend to reach out to our UK channel via +44 203 0141818. To avoid long-distance charges you can use a voIP program such as Skype.

[Straatford87]

@Gditnn86

Have you checked your other Gmail tabs such as Social, Promotions, Updates? Security emails often end up in those tabs. If you are still unable to receive emails then please reach out to an EA Advisor.

[Gditnn86]

yes i checked all of this

[Gditnn86]

just got a code by email but it won't work ....(i've tryed many time , but i got just 1 code , i think its too late )

[Straatford87]

@Gditnn86

I would recommend to reach out to an EA Advisor in that case. They can also give you a list of backup codes that you can use if your codes don't arrive.

[Gditnn86]

i'm from tunisia i cant ... and my English is like a .....

[Gditnn86]

can i contact them by texting ?

[Straatford87 · Accepted solution]

@Gditnn86

For security issues you will have to call us. Texting or chat is not available.

Since Tunisia doesn't have a dedicated support channel at the moment I would instead recommend to reach out to our UK channel via +44 203 0141818. To avoid long-distance charges you can use a voIP program such as Skype.