Origin not launching on Win 10

by Rammbling
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Origin not launching on Win 10

[ Edited ]
★★★★★ Novice

I tried to open Origin today for the first time in a few weeks and I can't get the program to respond at all. When I try to run it it shows up in the task manager but that's it, no login prompt, no error messages, nothing.

 

I uninstalled it, reinstalled, and it actually opened, but I wasn't able to download any games, so I closed the program, opened it again as administrator, and again it wouldn't open at all. I then reinstalled it again and am getting absolutely nothing. I tried the other fixes on this site like changing screen resolution and I reinstalled all the C++ things and no matter what I do this program just will not open.

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Accepted Solution

Re: Origin not launching on Win 10

Community Manager

@Rammbling  Hi, 

 

First off, please download the Origin installation file from here: https://www.origin.com/download

Next, please navigate to your download folder and right click the "OriginThinSetup.exe" file and choose "Run As Administrator".

 

If that still does not work, and the installation fails, please follow the below steps in exact order. You had done some of these before, but the order is important so please try them all once more:

  1. Manually uninstall Origin.
  2. Run CCleaner.
  3. Restart your router/modem and do a Clean Boot.
  4. Make sure that your UAC is enabled and set to notify.
  5. Download the latest version of Origin and install the client - make sure to run the setup file with administrator rights.
  6. Add firewall/antivirus exceptions for Origin and open the needed ports.
  7. When starting Origin, please make sure to run it as Administrator.

Let us know how you get on afterwards.

 

Cheers,

Nils

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Message 2 of 3 (216 Views)

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Re: Origin not launching on Win 10

Community Manager

@Rammbling  Hi, 

 

First off, please download the Origin installation file from here: https://www.origin.com/download

Next, please navigate to your download folder and right click the "OriginThinSetup.exe" file and choose "Run As Administrator".

 

If that still does not work, and the installation fails, please follow the below steps in exact order. You had done some of these before, but the order is important so please try them all once more:

  1. Manually uninstall Origin.
  2. Run CCleaner.
  3. Restart your router/modem and do a Clean Boot.
  4. Make sure that your UAC is enabled and set to notify.
  5. Download the latest version of Origin and install the client - make sure to run the setup file with administrator rights.
  6. Add firewall/antivirus exceptions for Origin and open the needed ports.
  7. When starting Origin, please make sure to run it as Administrator.

Let us know how you get on afterwards.

 

Cheers,

Nils

Message 2 of 3 (217 Views)

Re: Origin not launching on Win 10

Hero (Retired)

Hello.


If nothing helped, try use my script for clean of Origin data and reinstall it.

 

1) run command line as Admin, enter command:

sfc /scannow


2) Download file, delete .txt in name and run it as Admin:
http://answers.ea.com/ea/attachments/ea/O-2/207936/3/CleanOrigin.bat.txt

Message 3 of 3 (193 Views)