June 2017
I have managed to get Origin to install making use of an older installation file however when I try and run origin the program crashes on startup with no reason. I just get a window asking if I want to send an error report. I have tried multiple possible solutions and have not managed to find a solution. Please help
Solved! Go to Solution.
June 2017
Want to give you an update. I have managed to get Origin to work by reinstalling my copy of windows and wiping my harddrive clean
Thanks for all your help and assistance
June 2017
Try to reinstall Origin in this way:
- perform "Clean boot"
- close all programs as this
- if Origin is installed then uninstall it
- delete folders:
C:\ProgramData\Origin\
C:\Users\[UserName]\AppData\Local\Origin\
C:\Users\[UserName]\AppData\Roaming\Origin\
C:\ProgramData\Electronic Arts\EA Services\License\
C:\Program Files\Origin\
C:\Program Files (x86)\Origin\
- download this Origin installer and run it as Admin
- run Origin as Admin
June 2017 - last edited June 2017
Thanks for your response I have tried the method that you suggested by now when I go to install Origin the program launches and then crashes without coming up with any installation process. Could there be an issue of the installation file being for 32 bit and I am running a 64 bit OS?
Also having a look at my task manager I have a QtWebEngineProcess.exe that comes up twice in my processes tab. I have no idea what that is
One other thing is that when I boot up in safe mode with networking I can get Origin to install however it wont log in but when I go back to normal windows Origin just crashes when I start it up
June 2017 - last edited June 2017
x32 or x64 is not a problem. Please, attach report (txt file) of MSInfo to a next your message.
and In command prompt running with Admin rights enter a commands then attach to a message list.txt file from root folder of С:\ drive
set > C:\list.txt
tasklist /v >> C:\list.txt
June 2017 - last edited June 2017 by Straatford87
June 2017
this logs is edited and I cant find useful info in it...
but If u can install Origin in safe mode and Origin crashes in normal mode that is indicates that some program block Origin normal work
my last suggestions is: try to find this program; and try to create new OS user with Admin right and run Origin from this new OS account.
Im done on it.
Good luck.
June 2017
Ok one last question.
Could bitdefender be stopping origin from running?
I have no problems with steam running but when it comes to the installer for origin it starts to run but then crashes out with no warning messages or anything. so I am thinking it could be either malwarebytes or bitdefender
June 2017
U can just disable\close\uninstall Malwarebytes and Bitdefender and check it ...
June 2017
Want to give you an update. I have managed to get Origin to work by reinstalling my copy of windows and wiping my harddrive clean
Thanks for all your help and assistance
January 2018