Origin icons do not appear in origin and cant access games through origin

[HomerCidel]

When I run origin it logs in, the small icaon appears in the hidden icon area and i can access my games from there, however when I choose to open origin none of the game icons appear in colour and are just blank rectangles and i cant play any games from there or access the store etc....

[EA_Darko · Accepted solution]

@HomerCidel Can you go ahead and try clearing the Origin cache to see if it helps.

You can clear the Origin Cache by following the steps below:

1. Completely log out and close down Origin
2. Hold down the Windows key and R
3. Type in "%ProgramData%" (without quotes) and click OK
4. Now open the Origin folder.
5. Delete all the files and folders in the Origin folder, except for LocalContent (do not delete this one)
6. Hold down the Windows key and R
7. Type in "%AppData%" (without quotes) and click OK
8. This will take you to a Roaming folder, which is located inside of AppData. Delete the Origin folder
9. Click on the word "AppData" at the top of your window
10. Open the Local folder here
11. Delete the Origin folder listed here
12. Restart your PC and log back into Origin

[EA_Darko · Accepted solution]

@HomerCidel Can you go ahead and try clearing the Origin cache to see if it helps.

You can clear the Origin Cache by following the steps below:

1. Completely log out and close down Origin
2. Hold down the Windows key and R
3. Type in "%ProgramData%" (without quotes) and click OK
4. Now open the Origin folder.
5. Delete all the files and folders in the Origin folder, except for LocalContent (do not delete this one)
6. Hold down the Windows key and R
7. Type in "%AppData%" (without quotes) and click OK
8. This will take you to a Roaming folder, which is located inside of AppData. Delete the Origin folder
9. Click on the word "AppData" at the top of your window
10. Open the Local folder here
11. Delete the Origin folder listed here
12. Restart your PC and log back into Origin

[Peacemaker191]

I have identical problem, i see only white rectangles instead game icons. I cant start start any game. I tried everything, reinstaling, running as administrator, deleting cache .. Please help.