Origin has encountered a serious problem and must close.

by ladinek1982
Reply

Original Post

Accepted Solution

Origin has encountered a serious problem and must close.

★ Novice

Origin has encountered a serious problem and must close.

Help me please. Already 3 weeks!!!

 

 

Message 1 of 4 (1,320 Views)

Accepted Solution

Re: Origin has encountered a serious problem and must close.

★★★ Expert

That might be because you need to update your operating system or graphics drivers. If you need help checking that, please Post your DXDIAG report.

We can take a look and see if updates might help.

View in thread

Message 2 of 4 (1,538 Views)

All Replies

Re: Origin has encountered a serious problem and must close.

★★★ Expert

That might be because you need to update your operating system or graphics drivers. If you need help checking that, please Post your DXDIAG report.

We can take a look and see if updates might help.

Message 2 of 4 (1,539 Views)

Re: Origin has encountered a serious problem and must close.

★ Novice

Thanks for your answer. I send to you DXDIAG report.

Message 3 of 4 (1,290 Views)

Re: Origin has encountered a serious problem and must close.

★★★ Expert

@ladinek1982 Yes, you definitely need updates. Your Windows 10 is still on the original build so , it has never been updated. You will need to run Windows Updates while online, on a non metered connection to update that.

 

Your AMD graphics drivers are two years old. Those need updated as well. You can do that at the AMD website.

Message 4 of 4 (1,255 Views)