April 2015
so origin just updated, things werent working properly so I reinstalled origin now games i buy won't download and games i own wont' update, it just sits there saying "preparing download" forever and then i get an error message "An unexpected error has occured, please try again in a few moments: Error 196613:206" ive pretty much tried everything, turning off my firewall, running as admin, and a bunch of other things
Solved! Go to Solution.
April 2015
Please try the steps in the order below:
April 2015
Please try the steps in the order below:
April 2015
holy smokes it worked, thanks so much, i've tried so many things already i thought the only way to fix it was reinstall windows, thanks again
April 2015
April 2015
fairygodess the first step, checked in Origin/Application Settings/Advanced/Safe Mod Downloading-checked Enable Safe Mod Downloading and do not forget make sure you are the administrator, run the setup file Origin with Admin rights and restart Origin.
-to run the setup file Origin with Admin rights. http://help.ea.com/en/article/how-do-i-run-a-program-or-a-game-as-an-administrator/#2
April 2015
August 2015
I've been looking everywhere for problems to solve this. I have done this whole process several times and it's still not working. It works fine on another machine, unfortunately the game I want to play won't play on the other machine, it's too old. This machine, much newer with better specs however just won't download anything. It's worked in the past, it's just stopped now.
Are there any other things I can do? At this point I'm annoyed with myself for getting the game through Origin and not Steam.
August 2015
I tried all these steps but it doesn't work
October 2015
I've gone through the steps twice: uninstall, ccleaner, reboot, reinstall as admin, and attempt to download with safe-mod checked.
I can download other games that have not been previously installed (i.e. one I just purchased), but am still having trouble with Mass Effect.
I will add that Mass Effect originally downloaded with no problem, but now that I'm trying to reinstall on the machine is has previously run on, it keeps giving me the error every time I try. I will try again in hopes that by throwing stuff against the wall, something will eventually stick.
I'm beginning to wish all the of the M E trilogy was available in steam, since I've yet to have anything like this happen with that client.
November 2015
Do you have any advice for a Mac user? I have been unable to download a game I just purchased for over a week now and I am getting quite frustrated.