Origin.exe- bad image

by emily_win10
Reply

Original Post

Accepted Solution

Origin.exe- bad image

★ Novice

I was playing Sims 3 perfectly fine until I updated to Windows 8. I'm not sure which Windows I have now, but it was because of this update that Origin stopped working. Every time I clicked on the desktop link it said:

 

Origin.exe- Bad image

C:/WINDOWS/SYSTEM32/MSVCP120.dll is either not designed to run on Windows or it contains an error. Try reinstalling the program again using the original installation media or contact your system administrator or the software vendor for support. Error 0x000012f

 

I completely deleted all traces of origin and Sims 3 off my computer and tried to redownload but the same message comes up. I've tried this multiple times and I'm getting super frustrated. I don't know what to do and I'm not very tech savy. If anyone has a solution can you please explain it thoroughly and simply? Thank you.

 

 

Message 1 of 4 (362 Views)

Accepted Solution

Re: Origin.exe- bad image

EA DICE Team

@emily_win10

 

Then we will try to take it a step further. Please download and install all x64 and x86 VC++ versions from 2010 to 2015 via the Microsoft website:

 

https://support.microsoft.com/en-us/kb/2977003

 

Once you've done that you can restart your system and try the game again. Please let me know if that gets you back into the game.

View in thread

Message 4 of 4 (362 Views)

All Replies

Re: Origin.exe- bad image

EA DICE Team

@emily_win10

 

Hi,

 

The following article details on how to get you back into the Sims 3:

 

http://help.ea.com/en/article/missing-msvcp120-dll-at-the-sims-4-startup/

 

Just let me know should you have any further questions about that.

Message 2 of 4 (352 Views)

Re: Origin.exe- bad image

★ Novice

Tom, 

 

This didn't work, what else can I do??

Message 3 of 4 (347 Views)

Re: Origin.exe- bad image

EA DICE Team

@emily_win10

 

Then we will try to take it a step further. Please download and install all x64 and x86 VC++ versions from 2010 to 2015 via the Microsoft website:

 

https://support.microsoft.com/en-us/kb/2977003

 

Once you've done that you can restart your system and try the game again. Please let me know if that gets you back into the game.

Message 4 of 4 (363 Views)