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Origin dialogue box disappears - can't install Sims 4

by kc100468
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Original Post

Accepted Solution

Origin dialogue box disappears - can't install Sims 4

★ Novice

I have been trying to install Sims 4 and it is giving me the same problem as when I tried downloading the demo. The Origin dialogue box that pops up when hitting the continue button to install the game disappears. The Origin icon still shows up on the task bar, but when I click it to open the dialogue box, the box itself looks like it's going to open but it just disappears.

 

Any advice will be greatly appreciated!

 

Thanks!

-Kellie

Message 1 of 6 (549 Views)

Accepted Solution

Re: Origin dialogue box disappears - can't install Sims 4

EA Staff

Could you please try the steps in the following thread: http://answers.ea.com/t5/Origin/Origin-won-t-open/m-p/2339015#M47010?

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Message 5 of 6 (537 Views)

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Re: Origin dialogue box disappears - can't install Sims 4

Hero

@kc100468 Moved to Origin forum since this is an Origin issue.

 

Did you try reinstalling Origin ?

Happy Gaming
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 2 of 6 (531 Views)

Re: Origin dialogue box disappears - can't install Sims 4

★ Novice

Yes I have uninstalled it and reinstalled it multiple times. I have also tried "Run as Administrator" and nothing is working.

Message 3 of 6 (498 Views)

Re: Origin dialogue box disappears - can't install Sims 4

★ Novice

Origin also wont launch even when I'm not installing any game. Just double clicking the icon will do the same thing.

Message 4 of 6 (496 Views)

Re: Origin dialogue box disappears - can't install Sims 4

EA Staff

Could you please try the steps in the following thread: http://answers.ea.com/t5/Origin/Origin-won-t-open/m-p/2339015#M47010?

Message 5 of 6 (538 Views)

Re: Origin dialogue box disappears - can't install Sims 4

★ Novice

The resolution option fixed the issue! THANK YOU SO MUCH for your assistance!!!

Message 6 of 6 (469 Views)
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