Origin crashing after login - June 2018

[timbarryballer]

I have followed all the steps listed in previous threads, including manually removing all of origins components and reinstalling, running CCleaner, etc.  

This problem never happened before.  I've had Origin for many years.  

Before crashing the mouse moves very jerky, like at 1 frame/second before origin crashes.  No error message is produced.  The window just disappears.  

DxDiag file is attached.  Please help me resolve this asap.  

[EA_Darko · Accepted solution]

@timbarryballer Can you try the following:

Right mouse click on the origin shortcut and select open file location

Find origin.exe

Right click on origin.exe, select properties and then open the compatibility tab. 

Check Override the high DPI and then hit system from the drop-down before saving and exiting

[EA_Darko · Accepted solution]

@timbarryballer Can you try the following:

Right mouse click on the origin shortcut and select open file location

Find origin.exe

Right click on origin.exe, select properties and then open the compatibility tab. 

Check Override the high DPI and then hit system from the drop-down before saving and exiting

[Incubia]

@EA_Darko thank you: had the same problem and finally able to solve it!

[LilAltGirl]

@EA_Darko OH MY GOD THANK YOU!!!

I've been having this issue since Christmas Day and NOTHING I've tried worked till I tried this method. I'm saving this just in case it happens again but thank you so much!

[EA_Darko]

Glad to hear that the steps worked for you @LilAltGirl.

Enjoy your gaming.

Darko

[cypher0o1]

love you , been trying to get it to work for 3 day now 

[thusalh]

Thank you! This solved the problem!

[EA_Darko]

Glad that I could help @cypher0o1 and @thusalh.

Enjoy your game.

Darko

[moonpixels]

@EA_Darko This worked at first, but it changed the entire resolution of my game. When I tried to revert it to what it was, the options are gone (I'm assuming is because I changed the DPI settings). I'm running The Sims 4 on a Windows partition on a MacBook Pro. Any other ideas?

[AggressiveFemboy]

I can open origin after doing this but in game when i play apex legends i have a cursor in the middle of my screen jittering when i move is there anyway to fix this thanks