June 2018
I have followed all the steps listed in previous threads, including manually removing all of origins components and reinstalling, running CCleaner, etc.
This problem never happened before. I've had Origin for many years.
Before crashing the mouse moves very jerky, like at 1 frame/second before origin crashes. No error message is produced. The window just disappears.
DxDiag file is attached. Please help me resolve this asap.
Solved! Go to Solution.
June 2018
@timbarryballer Can you try the following:
Right mouse click on the origin shortcut and select open file location
Find origin.exe
Right click on origin.exe, select properties and then open the compatibility tab.
Check Override the high DPI and then hit system from the drop-down before saving and exiting
June 2018
@timbarryballer Can you try the following:
Right mouse click on the origin shortcut and select open file location
Find origin.exe
Right click on origin.exe, select properties and then open the compatibility tab.
Check Override the high DPI and then hit system from the drop-down before saving and exiting
October 2018
December 2018 - last edited December 2018
@EA_Darko OH MY GOD THANK YOU!!!
I've been having this issue since Christmas Day and NOTHING I've tried worked till I tried this method. I'm saving this just in case it happens again but thank you so much!
January 2019
Glad to hear that the steps worked for you @LilAltGirl.
Enjoy your gaming.
Darko
February 2019
love you , been trying to get it to work for 3 day now
February 2019
February 2019
February 2019
@EA_Darko This worked at first, but it changed the entire resolution of my game. When I tried to revert it to what it was, the options are gone (I'm assuming is because I changed the DPI settings). I'm running The Sims 4 on a Windows partition on a MacBook Pro. Any other ideas?
March 2019
I can open origin after doing this but in game when i play apex legends i have a cursor in the middle of my screen jittering when i move is there anyway to fix this thanks