2012-12-11 01:30 AM - last edited on 2012-12-11 08:26 AM by EA_Dennis
Origin account was suddenly deleted.
Origin ID [edit: email address removed] and downloaded games, Battlefield 3, Dead Space 2, Alice Madness Returns
Recovery application ID contained in the material current state and the current account has been deleted, the newly joined and would like to be.
Solved! Go to Solution.
2013-03-28 01:00 AM - last edited January 2018 by EA_Joker
Hi neilus999,
Sorry to hear that as well.
Please contact an Origin Advisor via Live Chat at https://help.ea.com/contact-us for further assistance.
Due to account security and privacy policies we are not able to assist with account issues via a public forum.
Thanks.
2012-12-11 08:26 AM
Hi hiskunk,
I'm really sorry to hear that you have issues with your Origin account.
However, as much as I would like to assist you with this issue, please contact a Game Advisor via http://help.ea.com/contact-us so that we can get this resolved for you.
Thanks.
2012-12-27 04:17 PM
I have the same problem with Mass Effect 3
My origin accouunt got deleted (dont know why)
I tried to login but couldn't, tried to reset password but no email reached my inbox
now I have created a new account and it doesnt allow me to redeem my code for Mass Effect 3, it says game already linked to different account.
How am I supposed to play??
2012-12-28 04:29 AM - edited 2012-12-28 04:29 AM
Hi somensam,
Your Mass Effect 3 game can only be tied to one Origin account, in this case it's permanently tied to your previous account. In the unfortunate case that you lost access to your account, please contact EA Support via http://help.ea.com/contact-us. They have the tools to verify your account ownership and are able to grant you access to your old account again.
Please let us know should you require further assistance.
Thanks.
2013-03-27 10:49 AM
My account has also dissapeared. I had to create a new account just to get here and try and find some help. I have had the account for many years and all though not well used this year has been vaild and working for a long time. Sure Hope I can get this back, many hours spent rising through the ranks of Battle feild3 at stake for me.
Cheers for any help given.
2013-03-28 01:00 AM - last edited January 2018 by EA_Joker
Hi neilus999,
Sorry to hear that as well.
Please contact an Origin Advisor via Live Chat at https://help.ea.com/contact-us for further assistance.
Due to account security and privacy policies we are not able to assist with account issues via a public forum.
Thanks.
June 2016
That website you keep giving everyone doesn't work either.
June 2016
@maddyblah182 - Should work okay, just tested it myself.
You can start from help.ea.com if you need assistance from a game adviser.
- Andy -
August 2017
Hey, my account got also deleted I had Plants vs Zombies Garden Warfare, I have now a 2nd account of course with no games because I have the fear it will happen again. I also tryed to reuse my Game Key but it didnt work of course.
August 2017
@KriegerCat16 wrote:
Hey, my account got also deleted I had Plants vs Zombies Garden Warfare, I have now a 2nd account of course with no games because I have the fear it will happen again. I also tryed to reuse my Game Key but it didnt work of course.
@KriegerCat17 Please contact EA support: How to contact EA support