Origin account banned/suspended for no reason?

[MonkeyNuts001]

I hadn't been on my account for a few months (give or take) and when I recently tried to log in, i got an error saying 'SIGN IN FAILURE: Sign in is currently unavailable. Try again later."

When I went to report it as a bug, I got a message saying my account 'broke the rules'. I got no notification as to why my account had been banned/suspended (no emails or anything). I'm really confused, as I literally only have The Sims 4 purchased, and I haven't installed any mods or anything. Any ideas as to what might have happened?

[Mantakno · Accepted solution]

also read this. a pinned down informations, it might help you ?
https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

[Retro-Pathfinder]

@MonkeyNuts001

Go to the EA Advisors and ask them about any restrictions on you. 

[Mantakno · Accepted solution]

also read this. a pinned down informations, it might help you ?
https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

[EnCyphur]

@MonkeyNuts001 they going to ask pls wait pls wait we r sending mail to the special team to help , pls wait and wait for a month

[HighwaytoheII]

i got same problem did you fixed it and how?

[EA_Darko]

Hey @HighwaytoheII this thread is quite old and as such it may be best to create a new thread.

I would suggest taking a look at this link and going through the troubleshooting steps listed: https://answers.ea.com/t5/Technical-Issues/Complete-Support-Origin-Connection-Issues/td-p/5019298

Darko