Re: Origin Update Today Causing Event ID 1000 and Freezes PC

by ServoIIV
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Original Post

Re: Origin Update Today Causing Event ID 1000 and Freezes PC

EA DICE Team

@Saxons76 @AndyM_LVB

 

Thanks guys, the reports have been forwarded to Origin.

 

Andy, sorry for the info only being from within the client. I updated my original post to also let other users know how they can run the OER from the folder itself.

 

Kind regards,

Message 51 of 86 (1,649 Views)

Re: Origin Update Today Causing Event ID 1000 and Freezes PC

[ Edited ]
★ Apprentice

@Straatford87,

 

When I create the error report by running orginer.exe it does not generate an id. What should I put in that field?

 

Updated: I made up a number 0c98bbcdc8880600f and it generated this Report ID: 0c9b498a700cc0a6.

Message 52 of 86 (1,639 Views)

Re: Origin Update Today Causing Event ID 1000 and Freezes PC

★★★★★ Novice
I think you can put anything you like. I put "1". It'll give you the code after it's finished.
Message 53 of 86 (1,632 Views)
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Re: Origin Update Today Causing Event ID 1000 and Freezes PC

★★ Novice

I am also experiencing this same issue.  My report ID is 

0c9b687e90009873.  Thank you.

Message 54 of 86 (1,614 Views)

Re: Origin Update Today Causing Event ID 1000 and Freezes PC

★★ Novice

i have the same issue, Report ID is: 0c9ba641700cd295

Message 55 of 86 (1,579 Views)

Re: Origin Update Today Causing Event ID 1000 and Freezes PC

★★★★★ Novice

Thanks Tom.

Please find a solution fast!  It's been over 2 weeks since I've been able to come home from a long hard days' work and take out my stress by killing "noobs" on Titanfall 2... Another week and it may seriously start to affect my sanity and have a lasting psychological impact (for which I will hold EA responsible)!

;-)

Regards,

Andy.

Message 56 of 86 (1,544 Views)

Re: Origin Update Today Causing Event ID 1000 and Freezes PC

★★★ Novice

I have the same issue, my report ID is: 0c9c327e9000c543. Thanks!

Message 57 of 86 (1,516 Views)

Re: Origin Update Today Causing Event ID 1000 and Freezes PC

★★★ Novice

@Straatford87 

I've found a temporary solution, this issue seems to be related to the HiDPI.

I'm using a 4k monitor with Windows 10 Creators Update so I set the display scaling to 200%. Origin will crash under this setting.

But after I set the origin's high DPI override to System, it could start normally again. Unfortunately, Origin's UI elements and texts look blurry with this workaround.

 

@LPS-DirtPiler@AndyM_LVB@aalmasri@ServoIIV

Please try this solution and see if it works.

 

Message 58 of 86 (12,772 Views)

Re: Origin Update Today Causing Event ID 1000 and Freezes PC

★★★★★ Novice

This works!!!

You are officially my new hero.

I also have a 4K monitor, running with 200% scaling.  Setting Origin to "Override high DPI scaling - System" works.

Message 59 of 86 (1,494 Views)

Re: Origin Update Today Causing Event ID 1000 and Freezes PC

★★★★★ Novice

I think EA owe you a free game for that.

Message 60 of 86 (1,491 Views)