Origin Not Loading after I sign in. Apex Legends Not launching aswell.

by thedarkbeast247
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Original Post

Accepted Solution

Origin Not Loading after I sign in. Apex Legends Not launching aswell.

[ Edited ]
★★★ Newbie

My Report ID first off:

10c9c03db00a6e72

When I sign into my origin account it will pull up the launcher but everything is blank and faded (see screenshot)

I have tried going into &ProgramData& and &AppData& and erasing everything but local save stuff and restarting and nothing changed.

It will also not allow me to launch Apex Legends either.

Message 1 of 2 (488 Views)

Accepted Solution

Re: Origin Not Loading after I sign in. Apex Legends Not launching aswell.

Community Manager

Clearing the Origin Cache should get you sorted in no time @thedarkbeast247.

 

You can clear the Origin Cache by following the steps below:

  1. Completely log out and close down Origin
  2. Hold down the Windows key and R
  3. Type in "%ProgramData%" (without quotes) and click OK
  4. Now open the Origin folder.
  5. Delete all the files and folders in the Origin folder, except for LocalContent (do not delete this one)
  6. Hold down the Windows key and R
  7. Type in "%AppData%" (without quotes) and click OK
  8. This will take you to a Roaming folder, which is located inside of AppData. Delete the Origin folder
  9. Click on the word "AppData" at the top of your window
  10. Open the Local folder here
  11. Delete the Origin folder listed here
  12. Restart your PC and log back into Origin

Darko

Darko.png

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Message 2 of 2 (457 Views)

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Re: Origin Not Loading after I sign in. Apex Legends Not launching aswell.

Community Manager

Clearing the Origin Cache should get you sorted in no time @thedarkbeast247.

 

You can clear the Origin Cache by following the steps below:

  1. Completely log out and close down Origin
  2. Hold down the Windows key and R
  3. Type in "%ProgramData%" (without quotes) and click OK
  4. Now open the Origin folder.
  5. Delete all the files and folders in the Origin folder, except for LocalContent (do not delete this one)
  6. Hold down the Windows key and R
  7. Type in "%AppData%" (without quotes) and click OK
  8. This will take you to a Roaming folder, which is located inside of AppData. Delete the Origin folder
  9. Click on the word "AppData" at the top of your window
  10. Open the Local folder here
  11. Delete the Origin folder listed here
  12. Restart your PC and log back into Origin

Darko

Darko.png
Message 2 of 2 (458 Views)