Origin Login Problem

by fireblade42
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Original Post

Origin Login Problem

★★★ Newbie

I'm able to login through ea.com, but not origin.com or the origin client.  Every time I hit sign-in it then asks me to "Complete your ea account".  It wants me to set my visibility.  I hit next on it and, through the browser, I get a page that has, error invalid request.  With the client, it drops me back to login saying that online is not available.  I've tried to change the visibility setting in account settings once logged in through ea.com, but it won't save any changes to that page.  I can change settings on other pages.  I've tried to login to origin.com on my phone with the same end result.

 

 

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Re: Origin Login Problem

★ Novice

I'm having the same problem on Mac OS in both Chrome and Safari.

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Re: Origin Login Problem

@onionheadhat  For the browser issues, try clearing your browser caches.  Be sure to erase everything.  In Chrome, check all the boxes under the Advanced tab; in Safari, go to Preferences > Privacy > Manage Website Data and erase everything.

 

For the Origin app, run the Origin reset tool for macOS:

 

https://help.ea.com/en-us/help/origin/origin/how-to-reset-origin-on-mac/

 

Please also make sure you don't have a proxy enabled; Origin doesn't respond well to that.  Look under System Preferences > Network > Advanced > Proxies.

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I don't work for EA. I'm just trying to help fellow players with their games.
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